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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. The Enterprise Banking Center of Excellence is a new group within Global Commercial Services. The formation of this group brings together the product development functions of consumer and commercial banking under one roof – enabling us to drive consistency and efficiency in how we roll out products and experiences.

How will you make an impact in this role?

The Associate-Digital Product Management will focus on improving the end-to-end debit card experience, from issuance to POS usage, through new features and capabilities.

Key responsibilities:

• Collaborate with product owner partners to define the debit product roadmap and refine the backlog
• Participate in product ideation and research with a focus on debit card usage and identifying opportunities for innovation
• Focus on product prioritization and validation while focusing on driving the bank’s KPIs
• Engage with stakeholders across the bank (Risk, Compliance, etc) to create detailed requirements for the prioritized products and capabilities
• Leverage problem statements, user stories, mockups, and wireframes to clearly present the capability to developers and other key team members
• Have a passion for optimizing the customer experience and innovating financial technologies.
• Collaborate with Engineering, Product, Project, and External Partners to deliver impactful new features, driving adherence to target launch dates as much as possible
• Drive product validation management process for product and feature releases

Minimum Qualifications:

• 1 years of experience in relevant fields
• Enthusiasm for exceptional products and services, able to empathize with customers, and skilled at articulation of product functionality
• Understanding of tech and product development processes, known as a businessperson who can speak both tech and business languages
• Curiosity and hunger to know how things work and ability to use that knowledge to make connections and find opportunities with an entrepreneurial mindset and bias toward action
• Excellent communication skills across distributed and global teams with ability to engage, influence, and inspire partners to drive collaboration and alignment
• Highly organized, taking individual initiative and accountability for getting results
• Strong project management skills
• Experience in new product development, product management, or payments.
• Bachelor’s degree required

Preferred Qualifications:

• Experience with banking deposit products preferred.
• Experience working with external partners/vendors preferred.
• Data analysis / SQL skills preferred.

Salary Range: $60,000.00 to $110,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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