Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.

If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

What you will be doing

Pay rate : $27 / hr to $32 / hr

Schedule : Monday-Friday 8am-5pm

PRIMARY DUTIES & RESPONSIBILITIES :

Responsible for account setup and ongoing maintenance activityfor AB / Cencoracustomers.

Responsible for managing product access and eligibility forAB / Cencoracustomers

Interacts with all levels of the organization for requests related todelivery, programs and services, contracts, sales, finance, CSMP,and corporatedepartments.

Supports the efforts for collecting, validating, and proactivelicensure renewals ensuring regulatory compliance for customerand facility licensing which includes Federal DEA, State Board ofPharmacy, State Controlled Substance, and State MedicalDevice.

Assists with Total Issue Resolution for issues that involvecustomer master settings and maintenance. This includes pricing,substitution, invoicing, customer eligibility, and pricestickers.

Responsible for following approval process for business-criticalfields such asCOGs.

Has complete ownership of the customer file and all componentssuch as contracts / PVAs, routing, program compliance, pricing,substitution setups,etc.

Ensures data integrity of customer setup, pricing, contractinformation

Implements and runs the audit processes for customer profileinformation; generates and analyzes reports for all key customerfields such as substitution programs, pricing fields, chain id, ownerid, business types and parent / childrelationship.

Conducts daily maintenance and troubleshooting to maintain dataaccuracy in varioussystems.

Creates and produces reconciliation and auditingreport.

Utilizes CRM system to track maintenance and new accountrequests.

Other duties and responsibilities asassigned

What your background should look like

MINIMUM SKILLS, KNOWLEDGE & ABILITY REQUIREMENTS :

Strong interpersonal skills, organizational skills and attention todetail.

Ability to communicate effectively both orally and inwriting.

Good analyticalskills.

Working knowledge of standard Microsoft productivitytools

Demonstrated history of operating in a professional mannerwith customers or otherassociates.

Excellent analytical skills relative to data analysis and dataauditing

Excellent customer service skills, proven track record of detail-oriented problem solving, trouble shooting, and followup

Demonstrated ability to workindependently

Preferred knowledge of drug distribution industry or theCencoraorganization.

Experience using ERP Systems and Salesforce or other CRMsystems

EXPERIENCE & EDUCATION REQUIREMENTS :

Requires broad training in fields such as businessadministration, accountancy, sales, marketing,computer sciences or similar vocations generallyobtained through completion of a four-year bachelor’sdegree or equivalent work experience.

Normally requires a minimum of three (3) years relatedand progressively responsible experience; minimumtwo (2)years experiencewith Cencora orlike company in customer service, customermaintenance, or administrative position.

SAP experience required.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.

In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Schedule

Full time

Salary Range*

$49,000 - 70,180

This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado / California / Washington / New York State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Affiliated Companies :

Affiliated Companies : AmerisourceBergen Services Corporation