AmeriScapes Landscape Management Services is looking for an additional Account Manager who will serve as the primary contact for AmeriScapes Landscape’s customers. This person will help build and sustain long-term relationships, focusing on both client retention and property enhancements, while providing oversight for our field operations personnel. Our Account Manager will supervise and develop our field staff including our foremen, supervisors, pest control and irrigation technicians, and our enhancements staff who will all provide services to our customers.

What you’ll do

• Develop and maintain long-term relationships with our customers.
• Develop and maintain a schedule to perform site walk throughs during formal or informal meetings with customers to ensure our quality and service expectations are being met.
• Lead and facilitate or assist in the resolution of customer problems or concerns.
• Proactively present site enhancement ideas to our customers.
• Ensure renewals of each current account within your customer portfolio.
• Identify and pursue opportunities to provide additional services.
• Ensure a safe environment for employees, customers, and the general public.
• Generate referrals from existing client base and communicate to branch management.
• Develop accurate estimates, takeoffs and invoices for both new and existing clients as needed.
• Oversee the day-to-day operations of our foreman and crew members.
• Coordinate with branch management and office administrators to ensure account records are updated with current client information.
• Other tasks and duties as assigned by the company.
• Ensure company policies for the maintenance and operation of vehicles and equipment for all crews are properly followed.
• Procure any needed equipment, supplies or materials through our company systems for customer work and enhancements.

Skills we’re seeking

• 5 years of supervisory experience in the landscape or horticulture industry in Florida.
• 5 years of prior customer service, management, and leadership experience within an organization in the landscaping industry.
• Ability to coach and develop teams of foreman, gardeners, and technicians.
• Be able to communicate on a regular basis easily and honestly with customers, crew members, and branch management.

Requirements

• You must have impeccable ethical standards.
• You must have a valid Florida driver’s license.
• You must have a good driving record for our insurance purposes.
• You must be able to pass a drug test pre-employment, post-accident and random if we so choose.
• Schedule: Full-time. normally Monday through Thursday 10-hour days, or as needed based on customer requests or company needs.
• May have to work some Saturdays, Sundays or at other times that may not be considered regular hours if that is required by our customers or for company needs.
• Will have the ability to lead and direct others in an efficient manner.
• Able to manage multiple landscape crews with minimal direct supervision.
• You must be comfortable communicating with our customers, your supervisors, peers and others within the company.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Health insurance
• Professional development assistance

Schedule:

• 10 hour shift

Supplemental pay types:

• Bonus opportunities

Experience:

• Landscape Management: 3 years (Preferred)

License/Certification:

• Florida Drivers License (Required)

Work Location: Multiple locations