Your career starts now. We’re looking for the next generation of healthcare leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in healthcare solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. If you want to make a difference, we’d like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.

The Manager of Retail Sales will be crucial in overseeing the sales team, consisting of internal captive agents and external brokers specializing in selling Medicare/Medicaid and Exchange ACA plans. The manager will drive the achievement of sales targets, ensure exceptional customer service, and maintain compliance with all applicable regulations and policies. 

Team Leadership:

• Lead and manage a team of internal captive agents and external brokers, providing guidance, inspiration, and motivation to optimize performance and achieve sales goals.
• Develop and implement training programs to enhance sales skills, product knowledge, and compliance with industry regulations, improving overall team performance.
• Foster a positive and collaborative team culture that values teamwork, continuous learning, and individual growth.
• Conduct regular performance evaluations, provide constructive feedback, and implement corrective actions to ensure the team's success. 

Sales Strategy and Execution:

• Develop and implement sales strategies, goals, and targets that align with the organization's overall business objectives, focusing on the sale of Medicare/Medicaid and exchange ACA plans.
• Monitor market trends, stay up-to-date with industry developments, and identify opportunities to capitalize on emerging market needs and demands.
• Analyze sales data and performance metrics regularly to assess team and individual performance, identify areas for improvement, and implement corrective actions as required.
• Collaborate with marketing and product teams to develop adequate sales collateral, promotional materials, and campaigns to support sales efforts. 

Relationship Management:

• Build and nurture strong relationships with key stakeholders, including brokers, third-party partners, and regulatory bodies, to enhance sales opportunities and ensure compliance with all relevant regulations and policies.
• Engage in regular communication and feedback loops with brokers and agents to foster a positive working relationship, promptly address any concerns or challenges, and ensure high-quality customer service.
• Conduct regular meetings, trainings, and workshops to disseminate updates, foster teamwork, drive performance, and maintain alignment with the organization's goals.

 Compliance and Reporting:

• Ensure compliance with all federal and state regulations, industry standards, and company policies related to the sale of Medicare/Medicaid and exchange ACA plans.
• Oversee the accurate and timely preparation of sales reports, documentation, licensing, and certifications, adhering to internal and external requirements.
• Stay informed about changes in government policies, insurance regulations, and market dynamics impacting the sale of Medicare/Medicaid and exchange ACA plans, and ensure necessary adaptations and compliance measures are implemented.

Education & Experience: 

• Bachelor’s Degree required. 
• 3 to 5 years experience in captive insurance business development, traditional risk financing, and alternative risk financing
• Strong communication and interpersonal skills
• Experience working with the specific population (dual eligible, Medicaid, Medicare, and ACA Health Plans)
• Ability to understand the process of generating leads from referrals and local strategic research and prospecting
• Ability to clearly explain the benefits offered by AMFC’s D-SNP plan and Individual ACA Plans in a manner that ensures beneficiaries understand eligibility requirements
• Will work closely with Sales Director and Captive agents to identify and educate potential members and participate in promotional activities
• Maintain confidentiality and comply with the Health Insurance Portability and Accountability Act (HIPAA)
• Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers, and customers
• Must have a valid Driver’s license and mode of transportation and must have a Health Producers Insurance license in good standing

Diversity, Equity, and Inclusion

At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

We keep our associates happy so they can focus on keeping our members healthy.

Our Comprehensive Benefits Package

Flexible work solutions include remote options, hybrid work schedules, competitive pay, paid time off, holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k) tuition reimbursement, and more.