American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University Department: School of Communication Time Type: Full time Work Modality: Full On Campus Presence Union: Job Description: Summary/Objective: The Director of Media and Technology leads a dynamic team in ensuring that SOC maintains up-to-date technology to support student learning, instructional delivery, and on-going SOC operations. The Director is responsible for developing a technology strategy, in collaboration with faculty and staff, which is aligned with SOC’s academic and administrative needs. The Director oversees the overall functionality of School computer labs/classrooms, a state-of-the-art theater, two television studios, editing suites, photography labs and a field equipment room. The Director is responsible for the purchase, installation, and maintenance of hardware and software used in SOC’s production studios, editing facilities, computer labs, classrooms, and used by faculty and staff. This position provides guidance and recommendations regarding new technology to faculty, staff, and the SOC community. Additionally, the Director maintains an asset register and other asset management applications to track and record utilization, value, location, in-service dates, maintenance, and expected life cycle of technology assets. The Director relies on their broad technical expertise to support and resolve issues related to media production, studio engineering and equipment, and hardware and software using a convergent media model of operation. This position supports academic computing on Mac and PC platforms and collaborates on web-based computing. The director provides leadership advice on resource needs for SOC strategic projects and events. This position serves as a critical member of the Technology Advisory Committee, which advises the Dean of SOC on technology purchases and training. The Director also oversees the school’s facilities and space management and manages the technology unit budget in consultation with their supervisor. Essential Functions: Technology, Production & Facilities Management: Lead the technology team and ensure reasonable operational functionality of all technical facilities including studios and production operations, IT solutions, Game Center hardware and software and building operations. Maintain up-to-date asset register and other asset management applications to track and record utilization of technology, value, location, in-service dates, maintenance, expected life cycle of technology assets, and other information as requested. Provide expert assistance to lab managers troubleshooting network and workstation problems to quickly resolve problems and ensure facilities are available for use. Provide ongoing leadership and support of SOC facilities operations and provide recommendation for facility needs. Advise on technology and resource allocation needs for SOC strategic projects, events, and external clients. Oversees Technology Department budget, requisitions & purchase orders, and invoices. Participates as a member of the Technology Dean’s Advisory Committee, which is a liaison between faculty, the Director of Media and Technology and the Dean. Strategic Planning & Advising: Collaborate with the Technology Dean’s Advisory Committee, faculty, and SOC leadership to develop, maintain, and update a technology strategy which supports the academic and administrative functions of SOC. Work with SOC academic leadership and faculty to understand the technology needs of SOC courses and ensure they are included in the technology planning. Advise SOC leadership and faculty on future technology trends and emerging solutions relevant to higher education, to ensure SOC maintains up-to-date technology. Develop internal AU and external networks with other technology professionals to leverage for developing strategies, problem solving, and staying current with new technology. Personnel Management: Inspire, lead and mentor a team of technology professionals, fostering a culture of innovation and excellence. Manages employee performance by providing timely and appropriate feedback and by providing coaching. Encourage professional growth and skill development by identifying projects and opportunities for the technology team. Training/Process Development: Consult with faculty and staff to develop training resources and materials for technology used at SOC. Develop and conduct community trainings. Maintain responsibility for ongoing training of staff on equipment and technology issues. Update technology and facilities related procedure documents as necessary. Other duties as assigned to support academic and administrative operations of SOC and representing the School via service on university committees Supervisory Responsibility: This position supervises two full-time staff members directly and five staff members indirectly. Position Type/Expected Hours of Work: Full-time/Exempt, 35 hours. This is a full campus presence position. Required Education and Experience: Bachelor's degree. 10 years of relevant experience. Experience in and knowledge of: Film and Video Production, or related field or the equivalent in training or experience. Project Management training or experience. Deep understanding of current trends and innovations in technology. Windows and Mac operating systems. Server-based video production techniques including software systems (Final Cut Pro/Adobe Premiere/Avid/Maya). Preferred Education and Experience: Master's degree. Experience in journalism, media production, strategic planning, or implementing technology services a plus. Additional Eligibility Qualifications: Some evening or weekend work may be required. Benefits AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options. Other Details Hiring offers for this position are contingent on successful completion of a background check. Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university. Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. American University is an E-Verify and Right to Work employer. Current American University Employees American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email theworkline@american.edu. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities. American University is a student centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world.