BASIC FUNCTION:

The Case Manager will be an integral part of the StarWorks program team. The Case Manager

will assist individuals with disabilities in searching for and obtaining competitive employment. The Case Manager will also manage and develop relationships with community employers. Responsibilities include vocational guidance, job development, job placement, employer education, job coaching and employer relations. The Case Manager will assist individuals with all job development areas; resume writing, interview skills, travel and job etiquette. The Case Manager will incorporate WOW! Principles into all aspects of work and presentation.

EDUCATION:

Bachelor’s Degree/ or HS Degree (HiSET/GED) plus applicable experience as decided by the Program Coordinator.

EXPERIENCE:

At least two years of experience in the human services field preferred.

Experience may be waived if professional competence is evident. Must know Sign Language. Familiarity with Deaf/HOH culture is preferred. Bi-lingual employees preferred as well.

SPECIFIC DUTIES:

• Works with Program Coordinator to obtain referrals from MRC.
• Participate in various groups/committees, either internally or outside the agency as assigned by the Program Coordinator.
• Maintain a regular caseload ensuring all MRC and internal documentation is complete in a timely manner such as monthly progress notes, intakes and case files.
• Request and coordinate Sign Language Interpreters as needed, providing meeting specific information.
• Communicate with MRC Counselors regularly to ensure quality of service.
• Delivers CIES service components as identified by the MRC Vocational Rehabilitation Counselor (VRC) targeting job development and placement employment support services, assessments, and career identification.
• Provides accurate and timely documentation for individuals served utilizing MRC forms and standards.
• Collaborates and supports Pre-Ets Case Managers and Pre-Ets programming as needed.
• Meets regularly with Program Coordinator for continued growth.
• Is knowledgeable of and demonstrates in all duties the policies of American Training, Inc. in the areas of Human Rights and confidentiality.
• Proper, professional dress and demeanor required at all times.
• Implement the Mission of American Training – “to Bring Out the Best in Everyone We Touch, because every LIFE Matters” and live the Value Statement.
• Perform any other relevant duties as assigned by the Program Coordinator.

SKILLS NEEDED/ESSENTIAL JOB FUNCTIONS:

• Strong organization and communication skills.
• Must have strong writing skills.
• Knowledge of appropriate paperwork necessary for mandated record keeping.
• Use the highest standard of ethical conduct at all times, this includes respecting the confidentiality of Colleagues and Students.
• Demonstrate effective interpersonal and communication skills.
• Participate in a workplace climate that celebrates and encourages diversity.
• Positively promote the image of Students with developmental disabilities and American Training, Inc
• Maintain an excellent training record by positively completing all training requirements.
• A valid driver’s license, the use of a personal vehicle with appropriate insurance coverage and a satisfactory CORI are required.