5 Rider Education Coach - Rock-N-Roll City Harley-Davidson Jobs in Cleveland, OH

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Receptionist - Rock N Roll City Harley-Davidson - Part Time

American Road Group

Cleveland, OH | Part Time

$37k-45k (estimate)

1 Week Ago

Rider Education Coach - Rock-N-Roll City Harley-Davidson

American Road Group

Cleveland, OH | Full Time

$68k-115k (estimate)

5 Months Ago

Master Service Technician - Rock-N-Roll City Harley-Davidson

American Road Group

Cleveland, OH | Full Time

$50k-65k (estimate)

6 Months Ago

Motorcycle Sales Associate - Rock N Roll City Harley-Davidson

American Road Group

Cleveland, OH | Full Time

$57k-75k (estimate)

0 Months Ago

Part Time Apparel Sales Associate - Rock N Roll City Harley-Davidson

American Road Group

Cleveland, OH | Part Time

$27k-32k (estimate)

1 Month Ago

Rider Education Coach - Rock-N-Roll City Harley-Davidson

American Road Group Cleveland, OH

$68k-115k (estimate)

Full Time | Retail 5 Months Ago

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American Road Group is Hiring a Rider Education Coach - Rock-N-Roll City Harley-Davidson Near Cleveland, OH

RIDER EDUCATION COACH @ ROCK-N-ROLL CITY HARLEY-DAVIDSON

American Road Group is seeking a Rider Education Coach at Rock-N-Roll City Harley-Davidson in Cleveland, Ohio! This is a Part Time/Contract position.

Summary Description

Provides instruction and assistance to Rider Education students and assists them in becoming ARG Bike Owners.

Major Duties and Responsibilities

Daily Rider Education Instruction
Serve as ambassador for American Road Group to include acquiring, recruiting, training, and integrating new customers.
Deliver Motorcycle Ohio Rider Education/HDRA sponsored training on a consistent, measurable basis.
Report and maintain incident records as they pertain to classes and students.
Report any maintenance issue on a timely basis.
Responsible for maintaining continuing education/certification requirements by the State, MORE, and HDMC.
Responsible for accuracy and completeness of all training records
Maintain working knowledge of student registration process.
Act as a liaison to the State and MORE.
Keep management informed of sale leads, market trends, pricing and product offerings.
Monitor and ensure compliance w/ safety regulations.
Maintain state motorcycle endorsement, clean driving record and current MORE Rider Coach Certification. Must be able to meet MORE/HDRA & State Codes of Ethics.
Partner w/ staff to ensure a total team approach to operations and quality assurance.
Responsible to mentor and assist in the training of new Rider Coaches
Must possess understanding of adult learning theory, brain-based learning and their practical applications.
Possess product knowledge and act as contact in the sales process.
Support the Rider’s Education Team, the Reception Department, and all other departments as needed.
Dealership Customer Integration
Work directly with Reception to relay new information on prospects to be entered in the CRM.
Work directly with Sales Management to set up VIP introductions and maintain CRM.
Work directly with dealership departments during dealership tours.

Qualifications and Job Requirements

Current certifications by Harley-Davidson Motor Company (Harley-Davidson Riding Academy) and Motorcycle Ohio Rider Education Safety Foundation.
Knowledge and experience with Sales of Harley-Davidson motorcycles, and/or motor vehicles sold by a dealership.
CPR and First Aid Certified.
Current motorcycle license.
Own or operate a motorcycle on a regular and frequent basis.
Ability to remain composed in crisis situations.
Flexibility in scheduling to meet the needs of the business unit.

Physical Demands and Working Environment

The noise level in the work environment is usually loud.
Occasionally required to bend, stoop, crouch, reach, and handle tools.
Occasionally requires the ability to lift training motorcycles.
Occasionally requires the ability to balance and push a 400 lb. motorcycle.
Frequently works near moving mechanical parts.
Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
Occasionally, exposed to exhaust fumes or other airborne particulates.

Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!