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Overview
Air Experts is seeking an Outbound Call Center Representative to assist our customers across the New Jersey Area.
This friendly professional will call out to our amazing customers to follow up on quotes given to customers and communicate with customers for any needs they may have, schedule sales appointments for our in-field sales professionals, and process completed sales paperwork.
Air Experts is offering more than just a job - we are offering a career to qualified candidates with the right skillset and can-do attitude.
We are looking for the over-achievers who thrive in fast-paced fun environment.
At Air Experts your skills and experience are both rewarded and respected.
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Responsibilities
Receives sales calls from existing customers and potential customers and provides product information, pricing and product availability.
Provides information to customers to help them in their purchasing decisions for company products and services.
Receives / creates sales leads and referrals, provides customer assistance and refers calls to appropriate outside sales representative.
Prepares sales reports, updates lead database and performs administrative support within the office.
Qualifications
Air Experts is an Equal Opportunity Employer AA / EOE / M / F / V / D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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The job skills required for Call center rep include Call Center, Administrative Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center rep positions, which can be used as a reference in future career path planning. As a Call center rep, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center rep. You can explore the career advancement for a Call center rep below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Rep job description and responsibilities
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
02/25/2022: Kansas City, KS
Agents are responsible for making outbound calls to set appointments and gather survey data.
01/15/2022: Duluth, MN
Call Center Representatives are general responsible for handling large amount of customer calls.
03/27/2022: Canton, OH
A call center rep should be able to handle pressure.
02/18/2022: Hartford, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Rep jobs
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers needs.
03/03/2022: Hartford, CT
Call center agents might have to handle a chatty customer one moment and an angry one the next.
02/24/2022: Parkersburg, WV
Many call centers are moving to the cloud, and with that shift comes a huge amount of flexibility and more opportunity to work as a call center representative from home.
03/22/2022: Miami, FL
Call center rep are customer oriented.
01/27/2022: Saint Petersburg, FL
Step 3: View the best colleges and universities for Call Center Rep.