We at American Pediatrics have been providing the best patient care for over 20 years. We are looking for the next superstar to join our team. We provide a competitive package and bonus along with excellent health benefits.

Responsibilities:

• Optimizing provider schedules and patient satisfaction with efficient scheduling.
• Provide information to prospective patients and be an ambassador of our practice and convince them to choose our practice.
• Insurance verification.
• Interact with doctors and submit authorizations and referrals on their request.
• Quickly answering or properly referring questions and issues.
• Comforting patients by anticipating anxieties and effectively answering questions.
• Ensuring availability of treatment information by retrieving and updating patient records.

Skills and qualifications:

• Communication skills to converse clearly over the telephone and in person.
• Organization and time management to manage a variety of tasks effectively.
• Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers.
• Technological skills, such as using word processing and spreadsheet programs to track data.
• Interpersonal skills to interact positively with patients who may be upset or stressed.
• Must be punctual and dependable.
• Pleasing and courteous telephone manners.
• Eager to learn, proactive and a good team player.
• Must have Medical Experience
• Bilingual is a must (Spanish)

For more information about our company please visit us at www.americanpediatrics.com

Job Type: Full-time

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Riverside, CA 92503: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Call center: 1 year (Preferred)
• Customer service: 1 year (Required)
• Insurance verification: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person