Who are we?

American Pain Consortium’s Center for Pain clinic is one of the oldest free standing non-hospital affiliated pain centers in the Midwest (originally established in 1993). Our Indiana clinic footprint includes Evansville, Indianapolis, Greenwood, Avon, and Lafayette while our Ohio footprint includes Columbus, Dublin, Fairfield, and Springfield. We also have five Ambulatory Surgery Center locations. Our caregivers build strong teams that deliver exceptional interventional pain management care.

As an employer, our mission is to empower every member of our team to realize their maximum professional potential and create an environment conducive to our shared success. Our “why” centers around our 7 inspirations: the pursuit of excellence, empathy in everything we do, a culture of collaboration, open communication, creating a space for belonging, and ongoing innovation, which yields the result of bringing value.

What do we do?

Our clinical multidisciplinary approach to care delivers the correct intervention to each and every patient, each and every time through various pain management procedures including injections, open surgical cases with general anesthesia, physical therapy, and psychological services. Our Providers focus on helping individuals improve functionality to restore a more meaningful lifestyle.

Behind the scenes are APC’s support departments which include areas like Operations Support, Pre-Service, Billing, Human Resources, Marketing, and Accounting. APC values individuals with a strong work-ethic, embracing why they want to serve in the healthcare industry while maintaining a work, family, and life balance. APC is seeking an individual who is eager to learn, develop, and grow in a role as a Registered Nurse.

Job Summary

This position is responsible for successful implementation, management, support, and operation of a collaborative care and case management model that serves as a liaison and triage between the clinic team including Medical Assistants, Nurse Practitioners and Physicians. The Registered Nurse will assist in managing intrathecal pumps, including education, evaluation, filling, programming, assist in ordering compounded medications, and aid in assessing new patients.

Essential Duties & Responsibilities (What You’ll Do)

• Documents patient care in accordance with facility policy/procedures and state standards.
• Manage care for patients with implantable pain pumps during intervals between office visits and medical refills. Answer patient questions and follow-up on patient concerns, track their care, and symptom management.
• Supports overall well-being of patient by maintaining consistent contact with providers overseeing other aspects of patient care to ensure best patient outcome.
• Monitor and timely prompts for order of additional medication needed for upcoming implantable pump refills. Track inventory with all appropriate documentation required for controlled substances.
• Calculate dosage, administer, and document medication. Track and document patient concerns regarding medication being dispensed from the implantable pump. Follow all guidelines or escalation of care concerns with prescribing physician.
• Facilitate scheduling of patients with implantable pumps for services throughout the organization’s entities while balancing departmental resources, utilization requirements, and addressing physician/patient requests or needs.
• Responsible to ensure all actions taken and care provided is in compliance with state and federal code and that all necessary patient care is rendered as appropriate. Assure timely and thorough completion of documentation, assists with policy development, or updating as requested.
• Review patient charts and assess documented plan of care for application of consistent best care practices. Assess current therapies and treatments provided to patients. Recommend alternative or additional services that may support better patient outcomes or overall addresses patient concerns.
• Manages the preparation of new patient charts and documents the assessment, vitals, patient’s subjective history and/or other applicable components of the patient information into the EMR (electronic medical record) system in a timely manner. Alert attending provider of any urgent issues or concerns presented by the patient or observed during the triage and assessment.
• Assist the clinical team with all aspects of patient care including, but not limited to; answering messages, obtaining medication prior authorizations, contacting physicians or pharmacies, record retrieval, faxing/scanning, and random pill counts.
• Other duties as assigned

Minimum Qualifications (What We Are Looking For)

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Strong supervisory and leadership skills.

Education and/or Experience Requirements

• RN License

Competencies

To perform the job successfully, an individual should demonstrate the following, which is included, but not limited, to:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Respect for Others - Treats patients, physicians, and colleagues in a professional, respectful, compassionate manner
• Respect for Privacy - Handles all patient, company, and staff information in a confidential manner compliant with all state and federal regulations and the APC Code of Conduct.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Benefits (Work Perks)

Included for all full-time positions

• Medical, Dental, and Vision Insurance
• Paid Time Off
• Paid Holidays
• Matching 401K plan
• Potential remote capability with advanced manager approval
• Other

Equal Employment Opportunity

American Pain Consortium Management, its affiliates, and subsidiaries are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Physical setting:

• Clinic

Standard shift:

• Day shift

Weekly schedule:

• Monday to Friday

Application Question(s):

• Please list 2-3 dates and time ranges that you could do an interview.
• What are your salary expectations ?

Education:

• Associate (Required)

License/Certification:

• RN License (Required)

Ability to Commute:

• Fairfield, OH 45014 (Required)

Ability to Relocate:

• Fairfield, OH 45014: Relocate before starting work (Required)

Work Location: In person