Who are we?

American Pain Consortium’s Center for Pain clinic is one of the oldest free standing non-hospital affiliated pain centers in the Midwest (originally established in 1993). Our Indiana clinic footprint includes Indianapolis, Greenwood, Avon, and Lafayette while our Ohio footprint includes Columbus, Dublin, and Springfield. We also have 4 Ambulatory Surgery Center locations. Our caregivers build strong teams that deliver exceptional interventional pain management care.

As an employer, our mission is to empower every member of our team to realize their maximum professional potential and create an environment conducive to our shared success. Our why centers around our 7 inspirations: the pursuit of excellence, empathy in everything we do, a culture of collaboration, open communication, creating a space for belonging and ongoing innovation, which yields the result of Bringing value.

What do we do?

Our clinical multidisciplinary approach to care delivers the correct intervention to each and every patient; each and every time through various pain management procedures including injections, open surgical cases with general anesthesia, physical therapy, and psychological services. Our Providers focus on helping individuals improve functionality to restore a more meaningful lifestyle.

Behind the scenes are APC’s support departments which include areas like Operations Support, Pre-Service, Billing, Human Resources, Marketing, and Accounting. APC values individuals with a strong work-ethic, embracing why they want to serve in the healthcare industry while maintaining a family and life balance. APC is seeking an individual who is wanting to learn, develop, and grow in a role in their Billing Department located in their Support Office in Carmel, IN.

What will you do?

The A/R Specialist position is responsible for answering inbound AR related phone calls, follow up on claim rejections and denials, identifying billing issues, communicating with insurance companies for status on outstanding claims, processing and following up on appeals and resolving insurance correspondence issues.

Essential Duties & Responsibilities

· Review, analyze, and appeal payer denials

· Unpaid claims follow up every 30 days or less

· Unpaid claims Queue follow-up daily

· Contact payers or third-party payers for claim status

· Denial trend tracking and communication with management and team

· Properly document denials and appeals in tracking log

· Processes requests for information from payers

· Review account credits for posting accuracy and initiate insurance refunds

· All other duties as assigned

What do we offer?

• Monday – Friday day time schedule
• Health, Dental, and Vision Insurance
• Paid Time Off
• Paid Holidays
• Matching 401k Plan

What qualifications do you need?

• 2 years of customer service experience and a willingness to learn!
• Minimum 2 years’ Experience REQUIRED understanding CPT and ICD10 Coding, medical policy research, working Aged AR claim follow-up, claim rejections, electronic claim, and filing appeals with health insurance companies or other third parties to obtain claim payment.
• **Prior experience in Billing/Accounts Receivable and/or the Medical field a plus
• **Professional Coding Certification a plus

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Standing and/or walking 10% of time
• Sitting 90% of the time
• Occasional lifting, stooping, kneeling, crouching, and reaching.

Equal Employment Opportunity

American Pain Consortium Management, its affiliates, and subsidiaries are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• Office

Application Question(s):

• What are your salary expectations?
• This is an in office position. Will you be able to reliably commute to Carmel, IN for work?

Education:

• High school or equivalent (Required)

Work Location: In person