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Customer service specialist
$47k-57k (estimate)
Full Time 2 Weeks Ago
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American Income Life AO - Dustin Dunbar is Hiring a Customer service specialist Near Boise, ID

Overview : We are looking for enthusiastic individuals who are passionate about serving working class families by providing them with expert guidance and support in navigating their life insurance options.

As a Remote Life Insurance Specialist, you will play a vital role in helping Union members and their families secure the coverage they need to protect their loved ones and their legacies.

This is an exciting opportunity to make a meaningful difference while enjoying the flexibility of working from home. Responsibilities : 1.

Consultation : Conduct thorough consultations with Union members and their families to assess their life insurance needs, taking into account their financial situation, family dynamics, and long-term goals.

2. Education : Educate families on the various types of life insurance policies available to them, explaining the benefits, coverage options, and potential costs in a clear and understandable manner.

3. Customization : Customize life insurance solutions to meet the unique needs and preferences of each family, providing personalized recommendations tailored to their individual circumstances.

5. Follow Up : Maintain ongoing communication with your working-class families throughout the application process, providing updates, addressing any concerns or questions, and offering support as needed.

6. Policy Management : Provide ongoing support after their life insurance policies are in place, including policy reviews, beneficiary updates, and claims assistance.

7. Compliance : Adhere to all regulatory requirements and ethical standards governing the sale and servicing of life insurance policies.

Requirements : 1. Passion for Service : Genuine enthusiasm for helping Union members and their families secure the protection they need through life insurance.

2. Excellent Communication Skills : Strong verbal and written communication skills are essential for effectively explaining complex insurance concepts and building rapport with clients.

3. Empathy and Compassion : Ability to empathize with every family's unique circumstance and demonstrate compassion and sensitivity in addressing their insurance needs.

4. Detail-Oriented : Meticulous attention to detail to ensure accurate completion of paperwork and documentation. 5. Sales Experience : Previous experience in sales or customer service, particularly in the insurance industry, is preferred but not required.

6. Tech-Savvy : Proficiency in using computers, internet-based applications, and digital communication tools for remote work.

7. Self-Motivated : Capable of working independently and managing time effectively in a remote work environment. Benefits : Remote Work : Enjoy the flexibility and convenience of working from home, with the opportunity to create your own schedule.

Meaningful Work : Make a positive impact on the lives of our members and their families by helping them secure their financial futures.

Training & Support : Receive comprehensive training and ongoing support to succeed in your role. Competitive Compensation : Competitive compensation structure with uncapped earning potential.

At AO , our vibrant culture takes center stage, and we seize every opportunity to recognize and reward our exceptional leaders and producers. Powered by JazzHR

Last updated : 2024-04-30

Job Summary

JOB TYPE

Full Time

SALARY

$47k-57k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/12/2024

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The job skills required for Customer service specialist include Customer Service, Communication Skills, Written Communication, Life Insurance, Attention to Detail, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

02/17/2022: Pascagoula, MS

6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

02/28/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Service Specialist.

Butler University
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