Precision/Service Technician
for our dealership in Garden City, Kansas.
We are excited to have a new role within American Implement! A Precision/Service Technician will work closely with customers to support their farming and ranching operations through service on the electrical and mechanical components of their equipment.
JOB SUMMARY:
The Precision/Service Technician plays a vital role in the dealership serving in a dual capacity for both Service and Precision Ag. This role will provide technology service repairs, call support diagnostics, utilization, and optimization for support of solutions enabled by the John Deere Precision Ag strategy and other aligned technology and applications. Perform in-field services as required to support the customer and dealership.
COMPENSATION:

BENEFITS:

ESSENTIAL JOB FUNCTIONS:

• Develops and executes precision agricultural agendas to ensure ongoing mainstreaming across all departments at the dealership.
• Help coordinate execution of the dealerships John Deere strategy (Machine and Logistics Optimization, and Ag Decision Support/Service).
• Perform basic diagnostics, repairs, and support on agricultural machines and equipment utilizing Service Advisor, Parts Advisor, CCMS, Dealer Path and Service Delivery business systems.
• Perform all duties and responsibilities of an American Implement level 2 service technician.
• Maintain knowledge on existing products and pursue additional technical and product knowledge by actively participating in the training programs of the dealership. This includes manufacturer training and on-the-job training.
• Promotes and supports myjohndeere.com, utilizing wireless data and data management within the Operation Center.
• Provides technical assistance for machine-down issues like identifying “root cause” of customer issues and identifying and repairing failed components.
• Perform optimization on equipment and configuration of universal and integrated technology components upon customer needs.
• Pre-delivery and set up of new equipment.
• Display good knowledge of basic mechanical systems and develop skills in disassembly and assembly and repair of components with little supervision.
• Acquire necessary tools for enhancing work performance.

QUALIFICATIONS:

PHYSICAL REQUIREMENTS:
Extended periods of sitting, standing, walking, bending, squatting, crawling, climbing, reaching overhead. Must be able to regularly lift up to 75 lbs. without assistance. Position also requires grasping with both hands, pushing and pulling, working around moving machinery, driving a vehicle, extensive hours on a computer, hearing normal tones, speaking, and seeing.