Overview

American Heritage Textiles a manufacturer and wholesaler of quality quilts and quilted products in Shepherdsville, Kentucky is seeking an in-house Wholesale and E-Commerce Customer Support Specialist. The right candidate is proficient with computers and able to navigate and use spreadsheets effectively. They will also need excellent communication skills.

Job Skills/Requirements

Manage various customer drop-ship accounts by communicating with buyers. Use spreadsheets to build new product launches through each company’s portal. Communicate price increase or decrease and products that need to be removed from inventory feeds.

Conduct on-line research to understand the marketplace.

Ensure that outstanding issues are resolved in a timely manner and to the customer’s satisfaction.

Strong verbal and written skills to communicate up, down and sideways.

Be willing to try new things and pitch in for whatever the business requires.

Additional Information

The duties and responsibilities in no way state or imply that the items are the only duties to be performed by this employee. He or she will be required to follow instructions as indicated by the supervisor.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Work setting:

• In-person

Work Location: In person