Sales Associate Overview

The role of a Sales Associate at American Giant is to create an engaging shopping experience for our customers while working in a place where you can learn, connect, and share your love for style. At American Giant, you will be working closely with your peers to develop your service skills, cross-functionally engage with others, and revel in the fun of Santana Row's thriving community.

*Must be at least 18 years old or older

Sales Associate Experience Qualifications

• 1 years of customer service experience in retail environment preferred
• Deeply understands and loves the American Giant brand
• Builds relationships naturally, embraces individuality and diversity

Sales Associate Customer Experience

• Initiates conversation and interacts with the customer in an authentic, personalized way.
• Utilizes technology to enhance the customer’s experience.
• Shares product knowledge, recommendations and personal experiences to engage with the customer.
• Suggests alternate products, complementary pieces, outfitting tips, and/or styling ideas based on the customer’s personal style and interests to build their basket.

Sales Associate Operations

• Takes initiative in development of job skills and knowledge to drive store sales and achieve operational results.
• Assists in the completion of daily projects while keeping the focus on the customer experience.
• Demonstrates awareness and adheres to Loss Prevention, Inventory Control, safety standards, and all other Company policies and procedures.
• Maintains Store/Back Stock standards.

Sales Associate Community & Events

• Assist with in Store Events.
• Help drive local community engagement.

Job Type: Part-time

Salary: $17.00 - $19.00 per hour