7 Field Service Technician (FT) Jobs in Livingston, TX
American Gaming Systems is Hiring a Field Service Technician (FT) Near Livingston, TX
- Can provide technical training on most aspects of installations, theme changes, game software upgrades, server upgrades, etc.
- Part of the advanced support team was sent in to troubleshoot and resolve technical problems
- Performs site surveys at new Class II or Class III locations and functions as a primary liaison with IAA for communicating project requirements
- An expert contributor to field service message boards, and provides documentation for technical assistance with known problems
- Completes all required PM in a timely manner without prodding
- Can easily identify replacement parts and their associated part numbers
- Must be skilled at performing all gaming-specific work orders
- Will complete Site Surveys (Technical Info tab) for basic work orders
- Performs project management activities for basic work orders
- Good understanding of computer networking infrastructure
- Good familiarity with all AGS slot platforms and electronic table game equipment
- Strong working knowledge of slot cabinet topography and can diagnose and troubleshoot problems from top to bottom of the machine
- Performs preventative maintenance and general maintenance on AGS slot machines and cabinets
- May participate in installs or removal of old machines
- Completes all reports and paperwork in a timely manner
- Must have good customer service skills
- High School diploma or GED required
- Minimum of 2 years experience as a Field Service Technician I or 3 years experience working in a technical gaming environment
- The requirement to obtain licensing approval by tribal and/or state gaming regulators
- Mechanically inclined; ability to use hand tools
- Must be able to move 75 lbs assisted
- Will provide technical support to Field Service Technicians I
- Must have a good working knowledge of customer’s policies and procedures prior to performing work orders
- Advanced understanding of AC/DC electronics; must pass AGS online AC/DC electronics course
- Can use a multi-meter to troubleshoot electrical issues
- Highly developed problem-solving skills
- Understands networking with CAT5 and fiber
- High proficiency in multi-platform installs/upgrades/theme changes
- Some working knowledge of the difference between Class II and Class III
- Basic understanding of computer networking
Headquartered in Las Vegas with offices and employees around the world, AGS (NYSE: AGS) is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, but our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. AGS’ award-winning employee culture is unmatched among gaming equipment suppliers. The Company has won numerous awards for its employee experience, including being named four years in a row (2020, 2019, 2018, 2017) to the prestigious ‘Best and Brightest Companies to Work For in the Nation® and ‘Atlanta’s Best and Brightest Companies to Work For®; winning ‘Top Workplaces Nevada’ and ‘Top Workplaces Atlanta’; and earning Glassdoor’s ‘Best Places to Work’ Employees’ Choice Award 2020 based on confidential, unsolicited employee reviews.
Job Summary
Full Time
$58k-76k (estimate)
05/11/2023
05/15/2024
The job skills required for Field Service Technician (FT) include Field Service, Installation, Customer Service, Problem Solving, Technical Support, Preventative Maintenance, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician (FT) positions, which can be used as a reference in future career path planning. As a Field Service Technician (FT), it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician (FT). You can explore the career advancement for a Field Service Technician (FT) below and select your interested title to get hiring information.
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