You will develop procedures considering computer equipment capacity and limitations, operating time, and form of. Include analysis of business and user needs, documentation of requirements, and translation into proper systems requirements.

Compensation Minimum:$84,000 / year

Compensation Maximum:$139,000 / year

Compensation may vary based on the job level and your geographic work location.

Primary Accountabilities

• You will use line of business and business system expertise including business rule and process knowledge to provide leadership for the most complex business application systems projects.

• Work with technology area to identify technology opportunities and share the business strategy.

• Lead brainstorming, conceptualization, prioritization, and initiation for future system use and enhancements.

• Work with technology area to clarify requirements where needed and help develop the test strategy and plan for complex projects.

• Research complex system issues and coordinates resolution.

• Evaluate business system application developments and technologies within the insurance industry and business markets that are relevant to the business and future business strategy.

• You will focus on claims financial transactions, including digital payments.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-focused solutions and service.

• Demonstrated experience leading and delivering technical process automation projects.

• Demonstrated advanced proficiency with relevant programming languages, (languages may vary by division or department).

• Demonstrated advanced proficiency with data extraction from relational databases and big data repositories (technologies may vary by division or department).

• Demonstrated advanced proficiency with business intelligence and collaboration software.

• Experience with claims financial payments.

Travel Requirements

• Up to 10%.

You are required to be in or around Madison, WI. You will be in a hybrid role that involves working 10 days per month in the office. We know flexibility is important to our employees and their families, and we will continue to offer this flex office/home role. This approach will guide us in balancing customers and our employees.

• The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.
• Offer to selected candidate will be made contingent on the results of applicable background checks.
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position.
• Based on candidate qualifications, we are open to hiring at the appropriate level.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

About the Company:
American Family Insurance