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Sr Technical Product Manager
American Express New York, NY
$131k-162k (estimate)
Full Time 1 Month Ago
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American Express is Hiring a Sr Technical Product Manager Near New York, NY

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

WHO WE ARE:

Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. We serve 16,000 restaurants globally.

Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.

We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way.

ABOUT THE ROLE:

Resy is seeking an experienced Technical Product Manager to join the Product teamand leadproduct development behind one of our most important strategic initiatives across our platform.

You’ll be working with a fast-paced, agile team of product and engineering, and partner closely with dining industry experts, marketing, strategy, sales and success colleagues.

WHAT YOU’LL DO:

  • Product Area Ownership: Own and manage end-to-end logic and user experience of one of our highest priority focus areas, across both the Restaurant and Consumer products.

  • Data Security and Compliance: Partner with key stakeholders across American Express to maintain subject matter expertise on global security, regulatory and compliance standards, and their impacts on product decisions.

  • Engineering Partnership: Collaborate closely with Engineering counterparts to define and deliver technically complex products and services.Evangelize Engineering concepts like site reliability, platform architecture, and platform efficiencies across the broader Product team.

  • Documentation: Write and maintain robust documentation around user journeys, data flows, and product requirements. 

  • Strategy: Collaborate with Marketing, Restaurant Success, and the broader Product organization to develop and drive the product area strategy, aligning it with overall business objectives.

  • New Capabilities: Collaborate with the business on a forward-thinking strategy for enhanced capabilities, focusing on how your product area can act as a Resy differentiator. Identify new capabilities and channels that help us maintain a competitive edge in strategy and technological innovation. 

This posting is for our New York, NY office. Residence in the greater New York City area is required.

Who You Are

  • At least 3-4 years in a product management role
  • Strong technical acumen and experience building API and data products
  • Experience and comfort partnering closely with engineering and data teams on product and technical requirements, documentation, testing, monitoring, and iteration
  • Strong verbal and written communication skills, including presentation skills with senior stakeholders, with the ability to synthesize complex technical concepts to non-technical audiences 
  • Exceptional attention to detail, with careful consideration of regulatory and compliance factors while driving forward large projects across the entire product development lifecycle 
  • Self-motivated, collaborative, and shares responsibility for the team’s success and progress
  • Adaptability to evolving needs of the business and industry at large
  • Intellectually curious and passionate about consumer trends, behaviors, and technologies
  • Shares our love of restaurants, and wants to help the dining industry recover from a tremendously challenging past few years and continue to thrive

Resy is committed to Equal Employment Opportunity through attracting and retaining a diverse team of employees and creating an inclusive environment for all. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job Summary

JOB TYPE

Full Time

SALARY

$131k-162k (estimate)

POST DATE

03/23/2024

EXPIRATION DATE

04/05/2024

WEBSITE

americanexpress.com

HEADQUARTERS

PLANTATION, FL

SIZE

>50,000

FOUNDED

1850

TYPE

Public

CEO

PHILLIP WEBB

REVENUE

$10B - $50B

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About American Express

American Express is a financial services company offering credit, corporate and charge cards and insurance products for individuals and businesses.

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