3 Collections Representative Jobs in Charlotte, NC
American Efird is Hiring a Collections Representative Near Charlotte, NC
Elevate Textiles, a global provider of advanced, high quality products and mission critical textile solutions, is looking to fill a Credit Representative position to work as part of its AR Credit and Collections team. The position reports to the Credit & Collections Manager and will play a key role in the timely collection of past due AR Balances.
Title: Credit Representative
Based in: Uptown, Charlotte NC
Schedule: Monday – Friday 8am – 5pm (Hybrid Schedule – Work From Home Mondays & Fridays)
Reports to: Credit & Collections Manager
This position will be responsible for the credit and collections function for an assigned portfolio of accounts, both domestic and international across 2 different ERP systems.
General Job Description
- Participate in Bi-weekly conference calls with Sales teams.
- Make collection calls/Emails on an assigned group of accounts and process necessary correspondence with internal and external customers.
- Negotiation of collection issues, including customer refunds, account adjustments, discrepancies and short payments.
- Responsible for timely order review of assigned accounts and making decisions to hold or release based on specific set of criteria.
- Accountable for reducing delinquencies for assigned accounts.
- Partner with Sales and Management when necessary to accelerate the collection process, and communicate & follow up effectively with Sales.
- Assist with continuous improvement when developing and reviewing processes in place and designing future processes
- Meet defined department goals and activity metrics
- Perform other assigned tasks and duties necessary to support the Credit Department.
- Assist the Credit Manager with special projects as needed.
Qualifications and Skills
- 3 years previous Credit & Collection experience required.
- Excellent communication / follow-up skills.
- Strong analytical / problem-solving skills.
- Detail-oriented, multi-tasker, highly motivated self-starter.
- Ability to work under pressure in fast-paced team environment.
- Basic MS Excel skills.
- JD Edwards and Coda experience preferred.
- Superior customer service and communication skill
Job Summary
Full Time
Consumer Goods
$65k-85k (estimate)
04/04/2024
06/03/2024
The job skills required for Collections Representative include Customer Service, Problem Solving, Communication Skills, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collections Representative positions, which can be used as a reference in future career path planning. As a Collections Representative, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Representative. You can explore the career advancement for a Collections Representative below and select your interested title to get hiring information.
If you are interested in becoming a Collections Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Representative job description and responsibilities
A collections representative, often referred to as an account collector, works on behalf of creditors to collect past-due debts from consumers or businesses.
01/18/2022: Macon, GA
May also be known as bill collectors or accounts receivable specialists.
01/30/2022: Toledo, OH
Commonly deal with delinquent accounts—people or businesses who have not paid their bills on time.
02/10/2022: Rock Island, IL
Collections specialists often work for third-party agencies responsible for pursuing collections for several companies.
03/23/2022: Danbury, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Representative jobs
Often entry-level professionals. Minimal experience and education required when pursuing this position.
03/09/2022: Davenport, IA
Step 3: View the best colleges and universities for Collections Representative.
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