Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Service Writer. As a Service Writer, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. This is an excellent opportunity for someone with a passion for vehicles and a desire to work in a fast-paced dealership environment. Responsibilities: - Greet customers and assist them with their service needs - Listen to customer concerns and accurately document vehicle issues - Communicate with technicians to ensure timely completion of repairs - Provide estimates for repairs and obtain customer approval - Schedule appointments and manage the service department's workflow - Maintain accurate records of customer interactions and vehicle history - Keep customers informed about the status of their vehicle repairs - Resolve any customer complaints or issues in a professional manner Qualifications: - Previous experience in customer service, preferably in an automotive setting - Knowledge of vehicle maintenance and automotive diagnostics - Strong communication skills, both written and verbal - Ability to multitask and prioritize tasks in a fast-paced environment - Excellent problem-solving skills and attention to detail - Proficient computer skills for data entry and record keeping Location: [Insert Location] Benefits: - Competitive salary based on experience - Health insurance benefits package - Retirement savings plan options - Paid time off and vacation days If you have a passion for automotive repair, excellent customer service skills, and enjoy working in a dynamic team environment, we encourage you to apply for the position of Service Writer. Join our team today!

Job Type: Full-time

Pay: $65,595.00 - $73,101.00 per year

Day range:

• Weekends as needed

Shift:

• 8 hour shift

Ability to Relocate:

• Lakeland, FL 33809: Relocate before starting work (Required)

Work Location: In person