2 Customer Service Representative - State Farm Agent Team Member Jobs in Taveres, FL
Amber Word - State Farm Agent is Hiring a Customer Service Representative - State Farm Agent Team Member Near Taveres, FL
- Greet each customer when they walk in.
- Answer and route all calls.
- Checking voice mail and creating tasks for team members.
- Process incoming and outgoing postal mail.
- Set- appointments & update calendar for team members.
- Make birthday and anniversary calls.
- Assist with planning and setting up events & outings.
- Establish customer relationships and follow up with customers as needed.
- Establish customer relationships and follow up with customers as needed.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Dedicated to customer service.
- Present a professional & friendly appearance.
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills (written, verbal and listening) to assist customers and coordinate with other agency team members.
- Previous insurance service experience. State Farm experience preferred.
- Self-motivated
- Proactive in problem-solving
- Bilingual - Spanish preferred
- High School Diploma (bachelor’s degree preferred).
- Property and Casualty license
- Life and Health license (must be able to obtain)
- This position may require you to work certain evenings (for marketing/events) and/or Saturdays.
- Salary plus commission/bonus
- Paid time off (vacation / personal time off)
- Health benefits
- Valuable career-building experience
- Growth potential/Opportunity for advancement within my office
Job Summary
Full Time
$50k-65k (estimate)
08/19/2023
05/10/2024
The following is the career advancement route for Customer Service Representative - State Farm Agent Team Member positions, which can be used as a reference in future career path planning. As a Customer Service Representative - State Farm Agent Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - State Farm Agent Team Member. You can explore the career advancement for a Customer Service Representative - State Farm Agent Team Member below and select your interested title to get hiring information.
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