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Amazon's network is a key differentiator for Amazon Cloud Computing and Web Services (AWS), enabling the global operation of thousands of applications across hundreds of thousands of servers worldwide. The AWS Networking team develops and operates the network platform for all of Amazon including e-commerce products and cloud computing solutions. This platform is industry-leading for its efficiency, throughput and reliability, and it is critical to the success of hundreds of thousands of AWS customers.
The AWS GCNA (Global Connectivity and Network) Internet Edge team is looking for a Technical Infrastructure Program Manager to support internet capacity provisioning and related activities across cross-functional projects. Your work will play a key role in driving the stability and sustainability of next-generation IP networks, delivering capacity ahead of demand.
Key job responsibilities
* Working directly with technical business development peers
* Develop trust-based relationships with deployment key stakeholders
* Work with local and regional teams to lead deployments at order and circuit level physical provisioning, coordinating logical provisioning to move circuits to operational
* Identify operational inefficiencies, improve processes, automate tasks and partner with cross functional teams to develop new solutions
* Maintain order level visibility and ownership to go live
* Generating actionable insights and workflow change through the use of metrics, dashboards and deep live analysis
* Owns end to end external peering communication during the lifecycle of provisioning and/or related activities, managing and following up with external providers as required to meet customer SLAs
* Holds key customers meetings to manage expectations and prioritize key deployment orders updates to customers and stakeholders with a focus on priority orders
* Holds key partner meetings with required data center or business development teams to ensure SLAs are met across the process
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
- 3 years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
- Experience with varying scenarios of infrastructure builds
- Basic understanding of TCP/IP, layer 1, 2 and network protocols. CCNA/JNCIA certified preferred
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $87,000/year in our lowest geographic market up to $197,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Full Time
Transportation
$124k-159k (estimate)
03/09/2024
04/28/2024
RANDALLSTOWN, MD
25 - 50
2018
$50M - $200M
Transportation