4 Sr Quality Engineering Manager, Consumer Robotics, Quality & Lean Manufacturing Jobs in Sunnyvale, CA
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Amazon is Hiring a Sr Quality Engineering Manager, Consumer Robotics, Quality & Lean Manufacturing Near Sunnyvale, CA
DESCRIPTION
The Sr. Hardware Quality Engineering Manager (QEM) is responsible for ensuring that our products are designed for quality and continue to meet our customers’ high expectations during the life of the product. This QEM will focus on product quality deliverables during our product launch and sustaining. The successful candidate will establish quality goals and monitor performance, investigate with the full suite of failure analysis tools, leading to root cause determination and subsequent closed loop corrective action. Leads quality lesson’s learned and institutes remedies to prevent re-occurrence of quality issues and possess a high sense of urgency when managing critical issues. Their responsibility will require knowledge across a broad scope of quality, from factory process controls to customer service complaint handling.
Key job responsibilities
The Sr. Quality Engineering Manager will be responsible for identifying risks and working with the appropriate product development and sustaining engineering functions to ensure the critical and high risk items are resolved prior to shipping a product and moreover don’t make it into next generation product.
In addition to the work done in the New Product Introduction (NPI) & Sustaining phases, the Sr. QEM will drive continuous improvement in all aspects of the job, be able to deal with ambiguity, and influence at all levels of the company.
A day in the life
- Understand the technology and functionality of consumer electronic products, and be able to assess the risk to a negative customer experience, so that it can be prevented during development
- Analyze field data to determine specific product quality issue(s) and drive a closed loop corrective action within the organization
- Experience with data analytics, advanced quality methods and protocol
- Lead cross-functional teams in Design for Quality initiatives
- Utilize comprehensive knowledge of standards, related disciplines, company strategy and goals, to ensure a positive customer experience
- Deliver solutions to complex problems through in-depth data analysis and forensics by using methodical approaches, along with experience, innovation and judgment to make decisions that may be based on partial information
- Understand detailed implications of decisions and recommendations and be able to communicate recommended solutions to the product development team, all the way up through the executive leadership of the company
- Align cross-functionally, influencing a broad spectrum of stakeholders to deliver on the quality policy.
- Create standards around which others will operate and build consensus.
- Determine specific quality related functional milestones during New Product Introduction (NPI)
About the team
Excited about robotics, and how it will be used in our everyday lives? Amazon's Consumer Robotics group is responsible for products like Astro, pushing the boundaries of what’s possible, making the future closer than ever.
Astro is Amazon's first household robot to use AI and Intelligent Motion to gracefully and intuitively interact with people and spaces. It is a different kind of robot, one that’s designed to help customers with a range of tasks like home monitoring and keeping in touch with family. It brings together new advancements in artificial intelligence, computer vision, sensor technology, voice and edge computing in a package that’s designed to be helpful and convenient.
We are open to hiring candidates to work out of one of the following locations:
Sunnyvale, CA, USA
BASIC QUALIFICATIONS
- BSME/BSIE/BSEE or related Engineering degree
- 5 years of experience in an engineering and/or quality role
- 5 years of experience with statistical tools
- Excellent Data Analytics skills and the ability to query complex data and convey as useful and actionable information
PREFERRED QUALIFICATIONS
- Experience working with interdisciplinary teams to execute product design from concept to production
- Master’s Degree with either MSME/MSIE/MSEE
- Understanding of technology, at the system and commodity level as well as software and usability
- Excellent written and oral communication skills
- Ability to work with and influence others
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,300/year in our lowest geographic market up to $213,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Job Summary
Full Time
Transportation
$138k-169k (estimate)
02/17/2024
04/06/2024
RANDALLSTOWN, MD
25 - 50
2018
$50M - $200M
Transportation
