Job summaryAt Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a dynamic, self-starter to assist in managing the attorney licensing, legal subscriptions, and correspondence programs. A great candidate is a creative problem solver who is interested in streamlining processes, highly organized, and excited by expanding programs. Our team supports legal business operations and our customers are legal team members. We work closely with various state bar associations and legal subscription providers on behalf of our customers. The Program Analyst will guide attorneys through the state bar licensing application and annual renewal processes. This role will also work with third party legal subscription licenses including contract negotiations and spend management.Key job responsibilitiesThe Program Analyst will work independently in a fast-paced environment, communicate clearly and effectively both verbally and in writing, manage high volumes of tasks, think creatively and strategically, exercise strong judgment, and be proactive in solving problems that affect customers. The candidate will also be customer-service oriented and have great attention to detail while still meeting tight deadlines, strong organizational skills, and the ability to easily switch gears. A high level of professionalism, integrity, and discretion in handling confidential information, as well as the ability to work well with people at all levels.About the teamLegal Business Operations supports the entire legal department as a central office or shared services function. We seek to make the legal experience a delight for our customers.
Strong written and oral communication skillsKnowledge of the legal environment and attorney licensingAbility to effectively work with many state bar associationsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.