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Amada Senior Care
Bedford, NH | Full Time
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Office administrator
$138k-180k (estimate)
Full Time 3 Weeks Ago
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Amada Senior Care is Hiring an Office administrator Near Bedford, NH

Join our team at Amada Senior Care of Southern NH, where we're dedicated to providing exceptional care and support to seniors in our community.

As a rapidly growing business, we offer a dynamic and fast-paced environment with opportunities for growth and performance-based bonuses.

We're currently seeking a highly motivated individual to join our team as a Full-Time Office Administrator / Recruiter / Scheduler.

Job Description

We are recruiting for the best, right individual who wishes to work in a dynamic, fast-paced environment with the opportunity to prove yourself and grow! You will play a pivotal role in coordinating schedules for our caregivers and clients.

You will help hire the best, right people to help us expand. And you will be the overall spotlight in the office to help manage all day to day activities.

If you're organized, experienced in scheduling, and thrive in a leadership role this is THE POSITION for you to prove it!

Responsibilities

About the Opportunity :

As an Office Administrator, you'll play a vital role in our team, handling various tasks related to client and caregiver coordination.

Your responsibilities will include :

  • Assisting with answering incoming calls and promptly addressing inquiries from potential and current clients.
  • Thoroughly documenting all client and employee information in accordance with company policy.
  • Weekly outreach to caregivers to confirm availability, meticulously recording responses.
  • Validating caregiver hours worked and routing information for payroll processing.
  • Accurately scheduling and coordinating caregivers based on client assessment and plan of care.
  • Responding promptly to schedule conflicts, emergencies, and caregiver "call outs."
  • Completing next business day / weekend schedules before the end of each business day.
  • Managing scheduling operations, including caregiver placement, case coverage, off-hour support, and quality assurance.
  • Recruiting, interviewing, and onboarding qualified caregivers who meet hiring standards.
  • Overseeing staff orientation, training, development, retention, and day-to-day operations.
  • Demonstrating reliability, responsiveness, and conveying a high degree of trust and empathy to every client and caregiver.
  • Reporting to the Administrator on potential candidates for employee recognition programs.
  • Coordinating and assisting in setting appointments for Customer Service / Care Coordination visits.
  • Entering and recording Key Performance Indicators (KPIs).
  • Participating in weekly staff meetings prepared to discuss caregiver and client issues or concerns, staffing needs, challenges, and maintaining caregiver and client census weekly.

Qualifications Must Have

Amada’s Ideal Office Associate will :

  • Minimum of two years of supervisory / management experience in a related field.
  • One to two years of recruiting experience in Home Care or Healthcare setting.
  • Advanced computer skills in business-related applications (Office, Excel, etc.). Experience with AxisCare is a plus!
  • A current driver's license and a dependable insured automobile.
  • A professional appearance and the ability to promote a positive work environment.

Benefits

  • Competitive Hourly pay rate ($20-25) could lead to Salaried position.
  • Performance-based bonuses.
  • Health / Dental Plans.
  • Paid time off
  • Opportunities for professional development and advancement within the company.

If you're ready to take the next step in your career and join a dynamic team dedicated to providing exceptional care and excellence in all things, please submit your application.

We look forward to welcoming you to our team!

Job Type : Full-time

Schedule : 8-hour shift, On-call

Supplemental Pay Types : Bonus pay

Education : High school or equivalent (Required)

Experience : Scheduling : 1-2 years (Required), Caregiving : 1 year (Required) Office Administration : 1-2 years (Required)

Language : English (Required)

Last updated : 2024-05-26

Job Summary

JOB TYPE

Full Time

SALARY

$138k-180k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

05/31/2024

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The following is the career advancement route for Office administrator positions, which can be used as a reference in future career path planning. As an Office administrator, it can be promoted into senior positions as an Administrative Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office administrator. You can explore the career advancement for an Office administrator below and select your interested title to get hiring information.

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If you are interested in becoming an Office Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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The office administrator will work closely with staff to provide administrative support and delegate tasks to members of the administrative team to facilitate efficient workflow.

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Office administrators are responsible for administrative and organizational tasks, and they make sure that employees remain focused on assigned tasks.

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The Office Administrator prepare, format and quality check documents such as reports, spreadsheets, fee proposal letters, memos, minutes, etc., using Microsoft Office applications.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Office Administrator jobs

Office Administrator must possess adaptability to work under pressure.

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Must be proficient with technology (Google Drive, MS Office, etc.).

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To become a Office Administrator he/she must have the ability to use a desktop computer and office suite software packages.

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Proven experience as an office administrator, office assistant or relevant role.

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Excellent knowledge of MS Office and office management software (ERP etc.).

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Step 3: View the best colleges and universities for Office Administrator.

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