Position Summary: The Medical Assistant is responsible for performing a variety of clinical, procedural, and administrative duties related to the treatment of venous disease. These duties may include preparing charts for consultation with the venous nurse practitioner, collecting and inputting medical data into the EMR (electronic medical record) and assisting physicians with procedures. Additionally, the MA may assist the RN in prepping patients prior to and recovering patients after procedures. The MA will handle clinical, administrative, environmental, and organizational tasks. The incumbent will need exceptional interpersonal skills to communicate patient needs clearly with patients, nurse practitioner and office staff as well as the surgeons intended treatment plan to patients.

Essential Job Responsibilities:

· Fulfills clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/imaging reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; managing and updating charts to ensure that information is complete and filed appropriately.

· Satisfies patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information.

· Accomplishes environmental responsibilities as assigned that may include setting up instruments and equipment according to department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; ordering, sorting, storing supplies; and restocking exam/procedure rooms.

· Organizational responsibilities as assigned including respecting/promoting patient rights; maintains AVS patient confidentiality and upholds HIPAA standards; sharing problems relating to patients and/or staff with immediate supervisor.

· Medical assisting responsibilities that vary according to state law, which may include medical/surgical asepsis, sterilization, instrument wrapping and autoclaving; checking vital signs or mental status; physical examination preparations; applying dressings, and suture removal; biohazard waste disposal and monitoring; instructing patients with assistive devices, body mechanics, and home care; laboratory procedures including Occupational Safety and Health Administration (OSHA) guidelines; specimen collection and handling.

· Customer Service: Presents and conducts self in a professional manner. Provides support to coworkers and customers while demonstrating service excellence by building positive interpersonal relations to ensure productive and positive relationships. Develops a deep understanding of customer’s perspectives and needs and works to meet their expectations. Sustains and maintains patient confidentiality pursuant to HIPAA.

· Communication/Teamwork: Communicates in a compassionate and professional manner to patients, families and visitors. Demonstrates professional interpersonal skills and cooperates with other members of department. Demonstrates commitment to teamwork and interacts harmoniously with others. Supports new orienteers in learning department routines.

· Critical Thinking and Organization: Utilizes available resources. Recognizes workflow errors/problems/areas if improvements and submits to supervisor as required. Demonstrates effective priority setting and organization skills to promote department flow and efficiency. Maintains neat and organized work area. Anticipates and prioritizes workflow and adjusts work assignments to prevent delays and meet workflow demands, Assists with problem resolutions.

· Initiative: Demonstrates knowledge and support of quality improvement goals. Participates in department, facility and organizational initiatives or committees as assigned.

· Development: Able to grow, develop, and positively implement professional/constructive criticism. Employee should demonstration a willingness to self-improve.

· Reliability and Attendance: Employee is expected to arrive on-time pursuant to schedule as well as meet schedule demand as required.

· Performs other related duties as required.

Essential Qualifications:

Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a community college course in medical assisting. Appropriate certificate indicating passing grade for specific specialty if working in specialty department; e.g., pediatric medical assistant exam.

Experience: Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office. Knowledge of normal and abnormal vital signs, and blood glucose monitoring.

Other Requirements: Current documentation of a national certification for the registered medical assistant (RMA) through the American Medical Technologists (AMT) or for the certified assistant through the American Association of Medical Assistants (AAMA). Must possess a current CPR certification.

Employee must be able to remain in stationary position for 35% of time, person needs to frequently move about inside medical office to assist patients as well as operate office machinery etc. Constantly operates computer and other office productive machinery such as printer, fax, scanner, etc. Occasional requirement to position self to stoop, kneel, and or crouch when adjusting equipment or stocking supplies. Person must frequently communicate with patients, employees, and physicians to further ensure coordination of care. Must be able to lift weight of 15 pounds or less.

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical specialties:

• Primary Care
• Surgery

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• Clinic
• In-person
• Office

Experience:

• Medical Assisting: 1 year (Required)

Ability to Relocate:

• Anchorage, AK 99508: Relocate before starting work (Required)

Work Location: In person