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Job Description :
Provide leadership and direction of a multimillion-dollar business unit, with a focus on delivering an exceptional customer experience.
Train and develop Team Members while establishing a strong sales culture with accountability for operational excellence and achievement of financial and regulatory standards.
Primary / Major Duties and Responsibilities (Essential Functions) :
People Management Skills :
Create a work culture that makes your store an inviting place to work
Be a role model who coaches, mentors, and inspires team members
Delegate tasks to team members and set priorities
Communicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent information
Participate in store recruitment and create succession plans for the store
Support and coach team members to improve performance gaps; conduct ongoing coaching for improvements
Complete and hold team accountable to complete required training within allocated time frames
Create and / or monitor the creation of efficient weekly store schedules for both sales and support functions
Customer Offering :
Deliver exemplary customer service
Utilize the 5 non-negotiables : Greet, Engage, Build, Add on, and Thank
Help Store Manager resolve customer complaints regarding sales and service.
Review customer surveys and manage appropriately
Evaluate programs and promotions for effectiveness and offer recommendations to Area Manager.
Schedule Requirements :
To set the example of store excellence and ensure a solid awareness of all aspects of store operations, balancing the tasks with all managers in the store.
Following the business needs using the heat map of customer flow. All managers are required to work the following schedules :
A minimum of two Saturdays per month, February through November
In December, every weekend is required
January, flexible scheduling allowed for time off
A minimum of one (1 mid-shift (until 7 : 00 or 8 : 00 pm) each week
A minimum of three (3) closing shifts per month (for 2 : 00 am closing stores, only one (1) closing shift and two (2) shifts until 10 : 00 pm required)
A minimum of one (1) opening shift per week
Financial :
Ensure that goals will be met through appropriate planning and organization of labor, inventory, and finances for short and long-term success
Meet or exceed financial targets through partnership with Area Manager
Review and monitor the Loss Prevention program to protect the company’s inventory and assets
Review financial documentation (invoices, costs) for accuracy
Monitor and make appropriate adjustments to scheduling to achieve labor cost. Plans with Management when trends show a deficit to budgets
Day to Day Operations :
Ensure all merchandising and pricing guidelines are followed
Ensure store is clean and presentable and action any maintenance issues
Execute merchandising programs and track results
Manage communication (mail, email, voicemail)
Maintain inventory levels, as well as inventory ordering and receiving
Respond to customer complaints
Organize and / or attend OHS and LP meetings and training sessions
Actively aim to increase and share industry knowledge
Develop relationships with store stakeholders
Set daily tasks for the store
Review flyers, upcoming events and promotions; execute appropriately
Regulatory Adherence :
Ensure that OHS, LP, TAP or Rserving and other regulatory requirements and procedures are implemented and adhered to
Participate in health inspections, audits and required corrective actions
Maintain First-Aid, LP and OHS Training
Maintain TAP or Rserving and ensure employees maintain TAP or Rserving
Ensure AK ABC Board and other government guidelines are met
Adheres to all Afognak Native Corporation policies, with a focus on Social Responsibility
Work Experience Required / Preferred
Minimum, 1-years’ experience in retail environment
Minimum, 1-years’ supervisory and / or management experience (preferred)
Must be 21 years of age or older
Education Required / Preferred
High School Diploma or equivalent
TAP or Rserving Certification
First-Aid Certificate is considered an asset
Training in wine / beer / spirits (preferred, not required)
Physical Requirements
Available to work a varied retail schedule, including evening and weekends
Able to safely lift up to 50 pounds
Able to stand for an extended period
Comfortable climbing ladders
Other Skills and Capabilities Required / Preferred
Highly self-motivated
Customer service driven
Effective leadership of large team
Strong sales background
Proven track record of success
Strong communication skills (written and verbal)
Must be able to pass a Background Check
Must have access to reliable transportation
Strong understanding of store operating reports, including P&L statements
Physical Requirements
Available to work a varied retail schedule, including evening and weekends
Able to safely lift up to 50 pounds
Able to stand for an extended period
Comfortable climbing ladders V903903% %%retail%%
Last updated : 2024-05-22
Full Time
Business Services
$46k-71k (estimate)
02/10/2024
05/23/2024
alutiiq.com
ANCHORAGE, AK
1,000 - 3,000
1999
Private
MELISSA SLINKARD
$500M - $1B
Business Services
Alutiiq specializes in Electronic Security Systems, Systems Integration, Information Technology and Emergency Management Systems.
The job skills required for Assistant store manager include Customer Service, Leadership, Merchandising, Coaching, Scheduling, Store Operations, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant store manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant store manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant store manager positions, which can be used as a reference in future career path planning. As an Assistant store manager, it can be promoted into senior positions as a Grocery Store Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant store manager. You can explore the career advancement for an Assistant store manager below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Store Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Store Manager job description and responsibilities
To assist the Store Manager / Operations Manager to drive sales by managing the smooth functioning of the store and control the store team to ensure all work / policies & procedures are carried out within the remit of ‘Store daily operations’ (sales; merc
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At least 10 years to become a store manager and a college degree.
12/20/2021: Flagstaff, AZ
They will often act as the primary store manager and carry out the responsibilities of the store manager when they are not available.
01/19/2022: Roanoke, VA
Assistant store managers (ASMs) are responsible for providing customers with a convenient and enjoyable shopping experience.
12/10/2021: Abilene, TX
Hiring, a lot of the paperwork and reporting, coaching and counseling, scheduling, depending on the store.
12/18/2021: Stamford, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Store Manager jobs
Ability to connect with the customer.
01/04/2022: Springfield, MA
Embrace Battles for more rewards.
12/30/2021: Boston, MA
Listen, understand and take action.
12/21/2021: Philadelphia, PA
Make checklists and to-do lists.
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Communicate as efficiently as possible.
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Step 3: View the best colleges and universities for Assistant Store Manager.