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Goodwill of Lane & South Coast Counties & Alaska
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Assistant store manager
Alutiiq Anchorage, AK
$46k-71k (estimate)
Full Time | Business Services 4 Months Ago
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Alutiiq is Hiring an Assistant store manager Near Anchorage, AK

Job Description :

Provide leadership and direction of a multimillion-dollar business unit, with a focus on delivering an exceptional customer experience.

Train and develop Team Members while establishing a strong sales culture with accountability for operational excellence and achievement of financial and regulatory standards.

Primary / Major Duties and Responsibilities (Essential Functions) :

People Management Skills :

Create a work culture that makes your store an inviting place to work

Be a role model who coaches, mentors, and inspires team members

Delegate tasks to team members and set priorities

Communicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent information

Participate in store recruitment and create succession plans for the store

Support and coach team members to improve performance gaps; conduct ongoing coaching for improvements

Complete and hold team accountable to complete required training within allocated time frames

Create and / or monitor the creation of efficient weekly store schedules for both sales and support functions

Customer Offering :

Deliver exemplary customer service

Utilize the 5 non-negotiables : Greet, Engage, Build, Add on, and Thank

Help Store Manager resolve customer complaints regarding sales and service.

Review customer surveys and manage appropriately

Evaluate programs and promotions for effectiveness and offer recommendations to Area Manager.

Schedule Requirements :

To set the example of store excellence and ensure a solid awareness of all aspects of store operations, balancing the tasks with all managers in the store.

Following the business needs using the heat map of customer flow. All managers are required to work the following schedules :

A minimum of two Saturdays per month, February through November

In December, every weekend is required

January, flexible scheduling allowed for time off

A minimum of one (1 mid-shift (until 7 : 00 or 8 : 00 pm) each week

A minimum of three (3) closing shifts per month (for 2 : 00 am closing stores, only one (1) closing shift and two (2) shifts until 10 : 00 pm required)

A minimum of one (1) opening shift per week

Financial :

Ensure that goals will be met through appropriate planning and organization of labor, inventory, and finances for short and long-term success

Meet or exceed financial targets through partnership with Area Manager

Review and monitor the Loss Prevention program to protect the company’s inventory and assets

Review financial documentation (invoices, costs) for accuracy

Monitor and make appropriate adjustments to scheduling to achieve labor cost. Plans with Management when trends show a deficit to budgets

Day to Day Operations :

Ensure all merchandising and pricing guidelines are followed

Ensure store is clean and presentable and action any maintenance issues

Execute merchandising programs and track results

Manage communication (mail, email, voicemail)

Maintain inventory levels, as well as inventory ordering and receiving

Respond to customer complaints

Organize and / or attend OHS and LP meetings and training sessions

Actively aim to increase and share industry knowledge

Develop relationships with store stakeholders

Set daily tasks for the store

Review flyers, upcoming events and promotions; execute appropriately

Regulatory Adherence :

Ensure that OHS, LP, TAP or Rserving and other regulatory requirements and procedures are implemented and adhered to

Participate in health inspections, audits and required corrective actions

Maintain First-Aid, LP and OHS Training

Maintain TAP or Rserving and ensure employees maintain TAP or Rserving

Ensure AK ABC Board and other government guidelines are met

Adheres to all Afognak Native Corporation policies, with a focus on Social Responsibility

Work Experience Required / Preferred

Minimum, 1-years’ experience in retail environment

Minimum, 1-years’ supervisory and / or management experience (preferred)

Must be 21 years of age or older

Education Required / Preferred

High School Diploma or equivalent

TAP or Rserving Certification

First-Aid Certificate is considered an asset

Training in wine / beer / spirits (preferred, not required)

Physical Requirements

Available to work a varied retail schedule, including evening and weekends

Able to safely lift up to 50 pounds

Able to stand for an extended period

Comfortable climbing ladders

Other Skills and Capabilities Required / Preferred

Highly self-motivated

Customer service driven

Effective leadership of large team

Strong sales background

Proven track record of success

Strong communication skills (written and verbal)

Must be able to pass a Background Check

Must have access to reliable transportation

Strong understanding of store operating reports, including P&L statements

Physical Requirements

Available to work a varied retail schedule, including evening and weekends

Able to safely lift up to 50 pounds

Able to stand for an extended period

Comfortable climbing ladders V903903% %%retail%%

Last updated : 2024-05-22

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$46k-71k (estimate)

POST DATE

02/10/2024

EXPIRATION DATE

05/23/2024

WEBSITE

alutiiq.com

HEADQUARTERS

ANCHORAGE, AK

SIZE

1,000 - 3,000

FOUNDED

1999

TYPE

Private

CEO

MELISSA SLINKARD

REVENUE

$500M - $1B

INDUSTRY

Business Services

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Alutiiq specializes in Electronic Security Systems, Systems Integration, Information Technology and Emergency Management Systems.

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The job skills required for Assistant store manager include Customer Service, Leadership, Merchandising, Coaching, Scheduling, Store Operations, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant store manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant store manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Assistant store manager positions, which can be used as a reference in future career path planning. As an Assistant store manager, it can be promoted into senior positions as a Grocery Store Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant store manager. You can explore the career advancement for an Assistant store manager below and select your interested title to get hiring information.

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If you are interested in becoming an Assistant Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Store Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Assistant Store Manager job description and responsibilities

To assist the Store Manager / Operations Manager to drive sales by managing the smooth functioning of the store and control the store team to ensure all work / policies & procedures are carried out within the remit of ‘Store daily operations’ (sales; merc

01/07/2022: Kansas City, KS

At least 10 years to become a store manager and a college degree.

12/20/2021: Flagstaff, AZ

They will often act as the primary store manager and carry out the responsibilities of the store manager when they are not available.

01/19/2022: Roanoke, VA

Assistant store managers (ASMs) are responsible for providing customers with a convenient and enjoyable shopping experience.

12/10/2021: Abilene, TX

Hiring, a lot of the paperwork and reporting, coaching and counseling, scheduling, depending on the store.

12/18/2021: Stamford, CT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Assistant Store Manager jobs

Ability to connect with the customer.

01/04/2022: Springfield, MA

Embrace Battles for more rewards.

12/30/2021: Boston, MA

Listen, understand and take action.

12/21/2021: Philadelphia, PA

Make checklists and to-do lists.

02/14/2022: Pascagoula, MS

Communicate as efficiently as possible.

01/27/2022: Tacoma, WA

Step 3: View the best colleges and universities for Assistant Store Manager.

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