Store Manager Job Description

Reports To: District Manager

Supervises: Store Management and Sales Associates

Status: Full-Time

Responsibilities:

Leadership

• Motivate the team by communicating the Alumni Hall vision
• Communicate clear expectations and hold all employees accountable for achieving goals
• Be passionate about our employees, customers, and our brands
• Give clear division of responsibilities to management staff
• Hold productive and informative monthly staff meetings to address all areas of the business

People Development

• Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience
• Consistently assess performance and provide feedback to associates through performance reviews
• Recognize performance issues and develop action plans in a timely manner
• Coach team members in their job responsibilities to increase confidence and productivity
• Ensure that all team members adhere to all employment policies
• Create a fun and exciting atmosphere for customers to shop in and employees to work in

Visual Merchandising

• Supervise and direct all merchandise processing
• Achieve excellence in the execution of all visual merchandising directives
• Maintain high standards of cleanliness of the store

Performance

• Strive to achieve daily, monthly, and annual sales goals
• Achieve store shrink goals

Maintain operational standards to secure the store’s assets

• Achieve UPT, ADS, and E-Mail Capture goals
• Ensure proper scheduling practices and achieve payroll budget goals

Communication

• Communicate with the store staff as well as the corporate office
• Communicate merchandise needs to the buying staff
• Communicate with the marketing department and execute all marketing directives
• Stay current with competition by visiting frequently and sharing the information with the District Manager
• Ensure that all required E-Commerce and Social Media content is communicated in a timely manner
• Ensure that all E-commerce orders are filled and processed per company standards quickly and efficiently

Qualifications:

• Minimum high school degree or equivalent. Bachelor’s Degree preferred
• Minimum 1 year retail management experience
• Ability to work in a fast-paced environment
• Ability to work well within a team
• Ability to work a schedule based upon the business needs – including holidays, nights, and weekends
• Strong verbal and communication skills

Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends

Experience:

• Customer service: 1 year (Required)
• Retail management: 1 year (Required)

Ability to Relocate:

• Lansing, MI 48912: Relocate before starting work (Required)

Work Location: In person