Overview

Field Service Technician II

Direct Placement

Location: Albuquerque, New Mexico

Company Overview:  

At Altumint we engineer, manufacture, and support a visual technology system and citation process using artificial intelligence to capture data on vehicles and people who break the law. We add support and resources for law enforcement to monitor speeding in school zones, work zones, or other areas of concern, running red lights or school bus stop arms, and thefts or altercations—anything compromising community safety. We provide innovative public safety solutions for the surveillance-assisted enforcement of laws. Our cutting-edge solutions generate powerful forensic data for law enforcement agencies.

We are committed to operating with discernment and offering world-class service to make cities and towns safer through our ongoing partnerships with community leaders and law enforcement. Adhering to our company values ensures our customers feel respected, secure, safe, and knowledgeable. 

Job Summary: 

Altumint is seeking a Field Service Technician II to join our new Bernalillo, New Mexico team. This Field Technician, Level II will be an integral part of the Altumint Operations Team. The person will work directly for the Director of Operations and will spend much of the workday outside servicing, repairing, and/or troubleshooting automated enforcement equipment. The candidate will work on both AC and DC circuit assemblies, proprietary automated computer-controlled equipment, and support other mechanical and electrical repairs as required. The candidate will also be expected to troubleshoot and document their work.

Qualifications

• Minimum 2 to 3 years of experience in similar technical service position 
• Bachelor’s or associate degree in Automation, Electronics, Mechanical Engineering, or related field of study is preferred.
• Proficient experience working with Linux and Windows operating systems.
• Knowledgeable with Microsoft Office Suite (Word/Excel).
• Strong diagnostic skills and the ability to repair AC and DC circuit assemblies and components.
• Ability to work independently and manage tasks efficiently
• Excellent communication skills for conveying ideas concisely.

Preferred:

• Experience with electrical component assembly. 
• Experience in a manufacturing environment. 
• Experience with diagnostic testing tools. 
• Knowledge of network communications. 

Learn more about Altumint at https://altumint.com/

Altumint is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to national origin (including ancestry), race, color, religion, creed, age, disability, marital status, military status, genetic information, predisposition or carrier status, sexual orientation, or sex, including pregnancy and childbirth, or other pregnancy-related condition or any other legally protected characteristic. 

Responsibilities

• Conduct on-site maintenance, troubleshooting, and repairs to address electrical and mechanical issues, minimizing downtime and ensuring uninterrupted operations. 
• Work independently to diagnose and repair both AC and DC circuit assemblies and components. 
• Interpret and understand electrical wiring diagrams and schematics to facilitate accurate and efficient problem resolution. 
• Manage local inventory to ensure availability of necessary components for timely repairs and maintenance. 
• Utilize your proficiency in Linux and Windows Operating Systems to address technical challenges. 
• Demonstrate innovative problem-solving skills and a high attention to detail in all tasks. 
• Efficiently communicate ideas and solutions to team members and clients