The Events Manager organizes all aspects of birthday parties/ group events including contacting interested individuals, building reservations on POS and scheduling staff. This individual reports to the General Manager.

KEY RESPONSIBILITIES

• Schedule, coordinate and manage birthday party/ special events requests
• Book groups, parties, marketing events and spirit nights
• Create a fun and enthusiastic environment for all guests

• Organize and implement birthday activities
• Supervise and schedule party staff
• Handle guests’ questions and concerns professionally and courteously
• Maintain reservations and prepare reports
• Oversee party and group experience
• Maintain positive guest experience by using our SMILES philosophy
• Sources, orders, and maintains inventory of party supplies
• Maintains open communications with management of scheduled events Develop and implement post-party follow up and referral process
• Assists and supports front desk staff on all birthday related questions/concerns
• Operates Point of Sale (POS) system including deposits and party transactions
• Support sales and marketing plans in collaboration with leadership team
• Follow safety and incident reporting guidelines
• Provides or performs other services or duties as required by management QUALIFICATIONS AND SKILLS
• 2-3 years of supervisory or management experience in party planning or booking events
• Degree in management is a plus
• Family Entertainment or amusement park background is a plus Workdays, nights, weekends, and holidays as required
• Must be very organized, detailed oriented, and a strong communicator
• Professional, “Altitude” attitude and work ethic
• Excellent organizational and time-management skills with the ability to prioritize workload and multi-task in a fastpaced environment.

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
• Weekends as needed

Ability to Relocate:

• Katy, TX 77494: Relocate before starting work (Required)

Work Location: In person