Description

Do you crave a fast-paced, mission-driven environment where your leadership directly impacts clients’ lives? Are you passionate about building high-performing teams that deliver exceptional behavioral healthcare?

Our outpatient practice, with convenient locations in Biddeford and Portland, Maine, seeks a motivated Practice Manager to join our growing team. This is a new position to support our growth. This your chance to leverage your strategic thinking and talent management skills in a dynamic behavioral healthcare setting. Are you ready to make a positive impact?

If exceptional client care and building a stellar team excites you, this is your perfect opportunity!

In this leadership role, you will:

• Oversee day-to-day operations: This is an onsite position, primarily located in Portland, but some travel to Biddeford may be necessary. Be the strategic and tactical architect of smooth workflows across multiple non-clinical departments. Streamline processes and implement new systems as needed.
• Empower and support your team : Foster a collaborative and supportive environment where your team can reach their full potential. You'll be there to guide them, and will also be ready to jump in and help when needed.
• Lead with vision: Contribute to the practice's growth trajectory while upholding our commitment to exceptional client care and contributing to a positive workplace culture.
• Collaborate for success: Work with internal staff and external consultants (HR, Finance, Marketing, IT) to leverage best practices and optimize performance.
• Embrace continuous improvement: Identify areas for improvement in existing systems and collaborate with consultants to enhance efficiency and effectiveness.

What to Expect as Our Practice Manager:

• Work Environment: You'll primarily work on-site at our Portland office. The role requires a schedule with standard business hours along with some flexibility when needed.
• Team Leadership: You'll oversee a small team of staff who manage the business end of our agency and some interactions with clients.
• Collaboration is Key: You will work directly under the CEO and collaborate with the Clinical Director. As a small business we leverage the expertise of several consultants. You will collaborate with our HR, Finance, Marketing and IT consultants to ensure we utilize best practices in each department with the goals of quality, efficiency and optimization.
• Technical Proficiency: While we partner with external consultants for system development, a solid understanding of various technologies and business operations is crucial. You'll ensure existing systems run smoothly, identify areas for improvement, and collaborate effectively with consultants to optimize performance, monitor effectiveness, and ensure alignment with agency goals.
• Operational Expertise: You'll be the architect of smooth day-to-day operations. Change management, communication, and program management are critical pieces of this role. This includes streamlining processes, implementing new technologies when necessary, and overseeing seamless workflow across all departments. Our leadership philosophy emphasizes teamwork. Our leaders should be comfortable with helping achieve department tasks in any department that they oversee.

Beyond Core Responsibilities:

• Shaping Our Future: Your strategic vision and leadership will be instrumental in guiding the agency's growth trajectory while upholding our mission to deliver exceptional patient care.
• Driven for Best Practices: You'll collaborate with external consultants specializing in finance, HR, and marketing to ensure compliance with regulations and maximize best practices within the agency.
• Fostering a Positive Work Environment: We believe in a healthy work-life balance. You'll be responsible for creating a culture of encouragement and appreciation, celebrating team achievements, and fostering professional development opportunities for your staff. By fostering a culture of growth and accountability you'll empower your team to reach their full potential, ultimately contributing to the success of the agency.

We offer:

• Competitive salary and benefits package: Including FREE health insurance and opportunities for professional development.
• Supportive work environment: We believe in a healthy work-life balance and teamwork.
• Meaningful impact: Be a part of a team that makes a positive difference in the lives of others.

Qualifications:

• Bachelor's degree in Business Administration, Healthcare Administration, or a related field (preferred)
• Minimum 2 years of experience in a leadership role within a healthcare setting
• Strong understanding of business operations and administrative functions
• Proficiency in technology and various healthcare administrative systems
• Excellent communication, collaboration, and problem-solving skills
• Passion for behavioral healthcare and a commitment to quality care