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Looking for an Automotive Repair shop that is growing, cares about its employees and promotes a winning culture? This is who we are - a team that cares about what we are building, great teamwork, culture, customer service and reputation.
Be ready to deliver exceptional customer service skills and be part of a team that fixes cars right...that's how we win! We have the volume of work but need the right person to join our team.
The Service Advisor's primary job is selling services and repairs to customers as recommended by the technicians while delivering an incredible customer service experience.
Responsibilities:
Sell repairs and service to customers using company guidelines and best practices
Assist customers by answering questions and inquiries over the phone, via email and in person
Create invoices for clients, help order parts / manage returns, dispatch repairs as needed under direction of manager
Fill in on tasks to maintain the flow of the shop. Examples could include: shuttling a customer, picking up a part, etc.
Qualifications:
At least 2 years experience in a sales role in the automotive industry (aftermarket, dealership, etc.)
Able to work and complete tasks in a timely fashion in an environment that has frequent distractions and interruptions
Possess a working knowledge of a Windows computer. This includes the ability to type, operate a mouse, manage email, and use common office software
Ability to commute both verbal and written
Able to get in and out of various vehicles
Valid Driver's License and ability to drive a motor vehicle
Benefits: healthcare, paid time off, lunch provided every Friday, major holidays paid off, annual Christmas party, periodic special incentives
Job Type: Full-time
Pay: $35,000.00 - $100,000.00 per year
Benefits:
Day range:
Shift:
License/Certification:
Work Location: In person
Full Time
$35k-100k (estimate)
01/18/2024
05/15/2024
alternativeautomotive.net
Walton, NY
25 - 50
The following is the career advancement route for Automotive Service Advisor positions, which can be used as a reference in future career path planning. As an Automotive Service Advisor, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Service Advisor. You can explore the career advancement for an Automotive Service Advisor below and select your interested title to get hiring information.