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Technical Support
Full Time 7 Months Ago
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Altair Engineering, Inc. is Hiring a Technical Support Near Canada, KY

Transforming the Future with Convergence of Simulation and Data

Technical Support

Job Summary:

Our client in Windsor, ON is looking for a Technical Support. This is a contract position.

What You Will Do:

In a vehicle project the Technical Specialist is operatively attached to the Vehicle Technical Manager:

  • Coordinate, as a Vehicle Technical Manager deputy.
    • Vehicle composition (core structure, interchangeability…).
    • Product/Process convergence (hard points in zone meetings…).
  • Coordinate the creation and organization of Connections/Fasteners.
    • Organize Connections/Fasteners meeting to coordinate the technical core team’s activity and identify roadblocks.
    • As owner of the Connections/Fasteners dashboard, define with the Technical Manager the follow-up and final KPI (escalation to Project Manager).
  • Prepare and coordinate the Change Management meeting.
    • Continuation of Change Management coordination, multi-site coordination by sharing with the dedicated sites the modifications requested.
  • Contribute to the quality convergence by synchronizing the part modifications with the project planning (batch of modifications)..
  • Coordinate the Product/Process convergence & reactivity (mainly for Welding, Painting and Assembly) as a Technical Manager deputy:
    • Participation to modification batches organization on main topics, based on Change Management information (break points, part number change…).
    • Support defects solving coordination for main defects on Painting, Welding and Assembly.
  • Coordinate the vehicle rework during the project:
    • On used cars, for vehicles produced from X2 with dedicated rework/upgrade workshops (performed by team in charge of all mass production cars).
    • On new car, for vehicles produced from batch method (XS) till SOP with rework/ upgrade workshops (performed by production site).

Basics:

  • Bachelor of Science in Engineering from an ABET accredited university.
  • Minimum of 3-5 years automotive industry experience at an OEM or large tier 1 in Product development engineering.
  • Must be a highly motivated, detail oriented, and a self-directed process thinker.
  • Strong interpersonal and leadership skills.
  • Strong written and presentation skills are a must.
  • Advanced to expert skill level in using Excel and PowerPoint.
  • Ability to interface with all levels of management.

Preferred:

  • Full Program Life-cycle Experience.
  • Launch experience.
  • Manufacturing process fundamentals understanding.
  • Ability to quickly learn use of proprietary software.

How You Will Be Successful:

  • Envision the Future
  • Communicate Honestly and Broadly
  • Seek Technology and Business “First”
  • Embrace Diversity and Take Risks

What We Offer:

  • Competitive Salary
  • Comprehensive Benefit Package
  • 401(k) with matching contributions
  • Paid Time Off
  • Employee Discounts
  • Free training on all Altair products

Why Work with Us:

Altair is a global technology company providing software and cloud solutions in the areas of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer’s toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today’s problems into tomorrow’s opportunities.

Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing.

For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com

Ready to go? #ONLYFORWARD

At our core we are explorers; adventures; pioneers. We are the brains behind some of the world’s most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer’s toughest challenges.

Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair’s history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.

Job Summary

JOB TYPE

Full Time

POST DATE

09/29/2022

EXPIRATION DATE

10/02/2022

WEBSITE

vilasis.com

SIZE

<25

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The following is the career advancement route for Technical Support positions, which can be used as a reference in future career path planning. As a Technical Support, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support. You can explore the career advancement for a Technical Support below and select your interested title to get hiring information.

If you are interested in becoming a Technical Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Support job description and responsibilities

A Technical Support provides technical service for computer hardware and software.

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Technical support can use a variety of monitoring tools, both offensive and defense.

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Technical support (tech support) refers to a range services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products.

02/11/2022: Norfolk, VA

Technical Support work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.

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They help resolve hardware, software and other technical problems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support jobs

There’s no one size that fits all flow chart to describe how all companies should structure their technical support.

02/17/2022: Detroit, MI

Others have a robust and organized network ready to deploy for technical support.

01/31/2022: Pittsburgh, PA

Understand the customer’s grasp of technology.

03/31/2022: Denver, CO

Practice fixing common computer problems.

03/26/2022: Gainesville, FL

TAKE A RELEVANT TRAINING PROGRAM.

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Step 3: View the best colleges and universities for Technical Support.

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