Objective. The position ensures and safeguards the maintenance of alpitronic hypercharger operations in the field. The employee is responsible for monitoring the charging infrastructure of our customers, analyzing faults, debugging columns, maintaining contact with customers and escalating any problems to the On-Field Support. Furthermore, verifies that all customer support requests are handled to the fullest satisfaction and within the defined S...
Objective. The position ensures and safeguards the maintenance of alpitronic hypercharger operations in the field. The employee is responsible for monitoring the charging infrastructure of our customers, analyzing faults, debugging columns, maintaining contact with customers and escalating any problems to the partner department On-Field Support. Furthermore, verifies that all customer support requests are handled to the fullest satisfaction and w...
. Job Summary. Establishment of the US-wide after-sales service, including remote, on-site service by alpitronic and third parties (partners). In this role, the aim is to build up the service department as a business unit with P L responsibility in a timely manner (12 months). Key Responsibilities. Strategic establishment and further development of the entire after-sales service area into a profit center. Further development of the KPl-based serv...
Key Responsibilities. Execute basic and advanced diagnostic, maintenance, and repair work on all aspects of hyperchargers (commissioning, periodical interventions etc.). Work independently and as a team to drive maximum repair efficiency. Consistently and concisely detail and document repairs. Provide feedback to our remote service and development teams directly to enable continuous improvement of repair procedures and products. In agreement with...
Job Summary. We are seeking a skilled Production Process Support Specialist to join our operations team in. Appleton, WI. This role is responsible for developing and managing the production schedules to meet internal goals and customer expectations. The successful candidate will have a strong understanding of supply chain processes and the ability to optimize production resources and capacity. . Key Responsibilities. Production. Develop, coordina...
Job Summary. We are seeking a skilled Production Process Support Specialist to join our operations team. This role is responsible for developing and managing the production schedules to meet internal goals and customer expectations. The successful candidate will have a strong understanding of supply chain processes and the ability to optimize production resources and capacity. . Key Responsibilities. Production. Develop, coordinate, and manage pr...
