Operations Manager

At Alpha Fit Club Our Mission is-

To enhance the quality of life in the community we serve by creating a space where they learn to redefine what’s possible. We are dedicated to changing people's lives. We show up for ourselves and for one another. We are strong alone, and stronger together.

Job Description:

The Operations Manager is responsible for overseeing the daily operations of our gym, including staff management, customer service, and facility maintenance.. The ideal candidate will have strong leadership skills, a passion for fitness, and the ability to create a positive and motivating atmosphere.

Responsibilities:

● Operations Management: Oversee the day-to-day operations of the gym, ensuring all areas are clean, safe, and functional.

● Staff Supervision: Recruit, train, and manage coaches and front desk personnel. Schedule shifts and ensure adequate coverage.

● Customer Service: Foster a welcoming environment by addressing member inquiries and resolving complaints in a professional and timely manner.

● Membership Sales and Retention: Work to attract new members and retain existing ones through effective marketing, promotions, and community engagement.

● Financial Management: Monitor budgets, control expenses, and ensure revenue targets are met.

Qualifications:

- Proven experience in gym or fitness facility management.

- Strong leadership and team management skills.

- Excellent customer service and communication abilities.

- Ability to multitask and work in a fast-paced environment.

- Knowledge of fitness industry trends and best practices.

- Basic financial acumen and budget management experience.

- Ability to work flexible hours, including evenings and weekends.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Schedule:

• Day shift
• Night shift
• Weekends as needed

Work Location: In person