Room Attendant

Aloft Bolingbrook

500 N Janes Ave, Bolingbrook, IL 60440

Job Type: Full - Time

Hourly rate: $ 16

Schedule: Mornings & Weekends

POSITION SUMMARY:

Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, and friendly and should also address guest requests and problems.

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DUTIES AND RESPONSIBILITIES:

• Enters and prepares the room for cleaning.
• Makes bed.
• Dusts the room and furniture.
• Replenishes guestroom and bath supplies.
• Cleans the bathroom.
• Cleans the closet.
• Vacuums the carpet.
• Checks and secures the rooms.
• Replenish amenities according to the operational standards.
• Deliver and retrieve items on loan to guests, e.g., iron and ironing boards
• Ensure security of guest rooms and privacy of guests
• Perform rotation cleaning duties (e.g., steam clean carpets, spring cleaning, super cleaning, etc.) as required
• Cleans guest bathroom/bed room/floor corridor.
• Responsible for replenishment of guest complimentary water.
• Responsible for the cleanliness and maintenance of the work area.
• Responsible for the Hotel property in the work area.

17. Authorized to enter guestrooms for cleaning and to provide turndown services per requirement.

18. Responsible for following the standard operating procedures

19. Responsible for achieving and exceeding the guest satisfaction score.

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PREREQUISITES:

Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.

Experience: Previous hotel-related experience desired.

• Dental insurance
• Health insurance
• Paid time off
• Paid Holiday
• Vision insurance
• Life, Accident, Critical Illness, Short Term Disability, and Medical Bridge Insurance.