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Hotel Albuquerque of Old Town
Albuquerque, NM | Full Time
$25k-33k (estimate)
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Albuquerque, NM | Full Time
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Albuquerque, NM | Full Time
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Genesis Home Healthcare LLC
Albuquerque, NM | Full Time
$32k-40k (estimate)
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Aimbridge Hospitality
Albuquerque, NM | Full Time
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Hotel 505 Albuquerque
Albuquerque, NM | Full Time
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Front Desk Agent
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$25k-33k (estimate)
Full Time Just Posted
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Hotel Albuquerque of Old Town is Hiring a Front Desk Agent Near Albuquerque, NM

Description: WORK, PLAY & ENJOY LIFE WITH HERITAGEWe offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico!Full-time Hourly Position ranging from $14.00-$17 hourly DOE plus benefits.
Located in Albuquerque, NM. Working out of our Hotel Albuquerque of Old Town.
Essential Duties and Functions/Responsibilities/Tasks:Work under direction of Guest Experience Manager and/or Supervisor on shift (the lead Guest Experience Host).Maintain high level of positive and professional approach with coworkers and guests.Welcome guests to the unique accommodation experience of Heritage by articulating the story, inspiration, and mindset of the property to our guests.Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest.Provide knowledgeable recommendations for guests about hotel events, amenities, local attractions, restaurants, etc.Respond to guest challenges and find the appropriate resolution in a timely and professional manner.Maintain the upmost confidentiality and care with guest information.Full job description and job expectations will be provided during your interview.
HC5Requirements:
Must be a passionate people person, as this job is highly interactive and requires superb customer service skills.Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise.Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing.Ability and willingness to work flexible hours including weekends, holidays and late nights.Ability to work on feet for eight hours or more.Must be able to lift/push/reach for/carry 25 pounds occasionally.6 months to 1 year or equivalent combination of education and experience; high volume guest-interfacing hospitality experience preferred.High school diploma or equivalent experience/training.NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.
Compensation details:
14-17 Hourly Wage
PI8d825c9f8450-35216-30345162

Job Summary

JOB TYPE

Full Time

SALARY

$25k-33k (estimate)

POST DATE

06/04/2024

EXPIRATION DATE

06/17/2024

WEBSITE

hotelabq.com

HEADQUARTERS

Albuquerque, NM

SIZE

<25

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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

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A Front Desk Agent ensures customers receive the best service possible from the property.

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Some front desk agents served a hotel associate apprenticeship.

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The front desk agent can check different guest queries, they can check different problems and various complaints.

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The front desk agent can also post charges towards a guest account.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

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Seek Out Hospitality Skills Training Opportunities.

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Finally, Add A Summary Or Objective Statement.

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Step 3: View the best colleges and universities for Front Desk Agent.

Calvin University
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CUNY--Queens College