Summary. Provide high-quality customer support as a primary point of contact for Alloy Software’s call center channels (phone, email, chat). Resolve routine and moderately complex inquiries using defined procedures, document interactions accurately in the CRM, escalate appropriately, and contribute to customer satisfaction and retention objectives. Key Responsibilities. Answer inbound calls and respond to customer inquiries, requests, and complai...
Join Our Team as a Scheduler (Remote) at Alloy Software, Inc. The Remote Scheduler will manage and coordinate appointments, meetings, and other scheduled activities for Alloy Software. This role ensures that calendars are accurate, appointments are confirmed, and schedules run smoothly. The ideal candidate is highly organized, detail-oriented, and able to communicate professionally with clients and team members. Key Responsibilities. Schedule and...
Join Our Team as a Senior Account Executive at Alloy Software, Inc. Are you a dynamic and results-driven individual looking to take your sales career to the next level. Do you thrive in a fast-paced environment and enjoy building relationships with clients. If so, we have the perfect opportunity for you. As a Senior Account Executive at Alloy Software, Inc, you will have the chance to work with a leading provider of IT Service Management, Service...
Join Our Team as a Help Desk Manager (Remote). Are you looking for an exciting opportunity to lead a team of IT professionals and make a real impact in the technology industry. Alloy Software, Inc is seeking a Help Desk Manager to join our team. As a Help Desk Manager, you will play a crucial role in ensuring the smooth operation of our IT services and providing top-notch support to our clients. Join us and be a part of a dynamic team that is ded...
Join Our Team as a Senior Account Executive at Alloy Software, Inc. Are you a dynamic and results-driven individual looking to take your sales career to the next level. Do you thrive in a fast-paced environment and enjoy building relationships with clients. If so, we have the perfect opportunity for you. As a Senior Account Executive at Alloy Software, Inc, you will have the chance to work with a leading provider of IT Service Management, Service...
Join Our Team as a Help Desk Manager (Remote). Are you looking for an exciting opportunity to lead a team of IT professionals and make a real impact in the technology industry. Alloy Software, Inc is seeking a Help Desk Manager to join our team. As a Help Desk Manager, you will play a crucial role in ensuring the smooth operation of our IT services and providing top-notch support to our clients. Join us and be a part of a dynamic team that is ded...
Alloy Software is seeking an experienced Senior Account Executive to drive new enterprise customer acquisition and expand relationships with consultants and brokers. The role requires a consultative sales approach focused on employee benefits and healthcare-related enterprise solutions, strong cross-functional collaboration, and the ability to translate customer needs into measurable ROI. Summary. Prospect, qualify, and close net-new enterprise o...
