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Client Success Manager
Kiss Companies San Antonio, TX
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$73k-96k (estimate)
Full Time 1 Week Ago
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Kiss Companies is Hiring a Client Success Manager Near San Antonio, TX

Company Overview:KISS Marketing is driven by the mission to "Help People, Help More People." Headquartered in San Antonio, Texas, we operate as a digital marketing agency specializing in the health and wellness sector. Situated in The Pearl Brewery, our on-site team is committed to assisting clients in growing their businesses through strategic digital marketing efforts.
Serving hundreds of clients across the United States, and with already substantial growth in 2024, we are seeking many skilled Client Success Managers to join our team and contribute to the ongoing fulfillment of our mission.

Key Responsibilities:

  • Build and maintain strong relationships with clients, acting as a trusted advisor and consultant to ensure client needs are met and their goals are achieved
  • Serve as the main point of contact for clients, providing updates on project progress, campaign performance, and lead efforts to ensure their continued satisfaction
  • Ensure that all projects are completed on time, within budget, and to the satisfaction of our clients
  • Identify opportunities for client growth by adding new services that increase the overall client experience

Qualifications:

  • 3 years of experience in digital marketing, project or account management
  • Excellent communication skills, both written and verbal, with the ability to communicate complex ideas to clients and team members.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.
  • Demonstrated success in managing client relationships and driving results.

If you are a highly motivated, results-driven individual with a passion for helping others, we encourage you to apply for this exciting opportunity.
We offer a competitive salary and a dynamic work environment with opportunities for growth and development.

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Job Summary

JOB TYPE

Full Time

SALARY

$73k-96k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

05/10/2024

The following is the career advancement route for Client Success Manager positions, which can be used as a reference in future career path planning. As a Client Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Success Manager. You can explore the career advancement for a Client Success Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Client Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Success Manager job description and responsibilities

Customer Success Managers are responsible for creating loyal customers who come back again and again.

02/14/2022: Twin Falls, ID

Build meaningful relationships with each client to truly understand their challenges, and create custom solutions to meet their unique needs.

02/23/2022: Bradenton, FL

Provides on-boarding training, support, and compliance expertise to ensure assigned clients understand and comply with applicable standards and laws for mobile marketing / engagement.

02/18/2022: Vincennes, IN

Manage the renewal process, develop long-term relationships with customers and operate as a client advocate.

03/04/2022: Saint Paul, MN

Provide updates & training to existing clients on any new features that are rolled out.

01/06/2022: Shreveport, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Success Manager jobs

A Customer Success Manager seeks to develop a positive customer experience and fosters relationships and support brand loyalty.

03/04/2022: Port Arthur, TX

Customer success managers should keep a track of the customer’s product expiration dates and take follow-ups to renew their contracts.

02/01/2022: San Bernardino, CA

The CSM may work with clients to understand their desired outcomes from their Thrive services and sets personalized benchmarks for success.

02/25/2022: Orlando, FL

The Client Success Manager must seeks to develop a positive customer experience, fosters relationships and support brand loyalty.

01/03/2022: Schenectady, NY

Must understand client needs and offer solutions and support.

01/03/2022: Albany, NY

Step 3: View the best colleges and universities for Client Success Manager.

Butler University
Carroll College
Cooper Union
High Point University
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Providence College