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Front Office Coordinator

Prairie Village, KS | Full Time
Expired

Job Description

Position: Front Office Coordinator

Status: Full-Time

Clinic Location: SSOR- Prairie Village, KS

Specialists in Sports and Orthopedic Rehabilitation (SSOR) is seeking an enthusiastic, customer-service oriented individual to join our team as the Front Office Coordinator in our outpatient physical therapy clinic. The idea candidate demonstrates strong interpersonal skills, ability to multi-task and experience in the medical front office. In addition to assisting patients with appointment check-ins, daily workflow includes EMR data entry, medical records management and verification of insurance benefits.

Job Summary

The Front Office Coordinator is the initial point of contact with patients and is the clerical support person for the office staff.  This position is the liaison between the clinic staff and patients and is responsible for being able to effectively and professionally communicate company policies, procedures and insurance information.  The position is responsible for following all compliance, Medicare and HIPAA policies.

Responsibilities and Duties

  • Answers phones, takes and relays messages in a professional and timely manner.
  • Schedules patients for services to assure their treatment goals are met.  Calls and reminds patients of appointment times as necessary to assure appointments are kept.  Assures missed appointments are rescheduled.
  • Communicates with patients clearly explaining the clinic’s practices for insurance, co-payments, and scheduling appointments.
  • Calls insurance companies before each patient’s first visit to verify their insurance coverage.  Communicates with patients to explain what will or will not be covered.
  • Meets with patients on their first visit to assure all necessary paperwork is completed before treatment begins.
  • Collects patient’s co-payment each office visit.  Reminds patients as necessary the clinic’s policy that requires co-payments be paid each visit.
  • Performs other office support work for staff as needed.
  • Assures compliance with Federal / Medicare guidelines and company compliance policies

Qualifications and Skills

  • High School Diploma or GED required; Associates Degree or college level business courses preferred.
  • Two previous years experience in a medical office, customer service, or other related business where strong communication, organization, and follow-through skills were required.
  • Ability to communicate effectively and professionally with a wide variety of people
  • Strong organizational skills with attention to detail and accuracy
  • Basic computer skills
  • Ability to handle multiple tasks in a very busy environment
  • Demonstrates continued interest in self-development and the development of the staff

Company Overview

  • Website allianceptp.com
  • Headquarters GRAND RAPIDS, MI
  • Size 200 - 500
  • Founded 2016
  • Type
  • CEO RICHARD LEAVER
  • Revenue $50M - $200M
  • Industry All Industries
  • About alliance physical therapy partners

Skills for Front Office Coordinator

The job skills required for Front Office Coordinator include Customer Service, Scheduling, Front office, Data entry, Attention to Detail,and Organizational Skills etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Coordinator. Select any job title you are interested in and start to search job requirements.

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Career Path for Front Office Coordinator

The following is the career advancement route for Front Office Coordinator positions, which can be used as a reference in future career path planning. As a Front Office Coordinator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Coordinator. You can explore the career advancement for a Front Office Coordinator below and select your interested title to get hiring information.

How to Become a Front Office Coordinator

If you are interested in becoming a Front Office Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Coordinator for your reference.

Step 1 Understand the job description and responsibilities of a Front Office Coordinator

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Step 2 Knowing the best tips for becoming a Front Office Coordinator can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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