Description

Alliance is seeking our next CMO - this is an exciting opportunity to work with an organization which is respected and well loved by the Community we serve!

The CMO will manage the provision of integrated health care to an ethnically and socially diverse patient base in Northern Sonoma County. The CMO will ensure that standards, protocols, leadership and direction are all in place so that Alliance Medical Center is providing the highest quality of care possible to its patients, and at the same time, to implement operating efficiencies aimed at enhancing patient flow and increasing the number of patients cared for during and after the Covid-19 pandemic. This includes assessing and upgrading existing medical care standards; providing management, leadership and coaching to all medical staff and related staff employed at clinic sites; and working with operating and executive team members to implement new operating processes and systems. The CMO will report to, and work closely with, the CEO. The CMO will partner with other members of the leadership team to develop and implement strategies across the organization, including policies and plans to meet AMC’s short and long term objectives. The CMO will support the growth of the medical department based on demand for services within the community served. The CMO must adapt to a continually evolving environment, be operations-savvy, and thrive in an autonomous and high-pressure workplace. 

The CMO is responsible for the quality of good clinical practice at AMC by fostering a robust quality assurance process, and by monitoring the clinical policies and procedures used to ensure quality of patient care with sensitivity to efficiency and cost effectiveness. The CMO serves as AMC’s public health medical director during public health emergencies to guide Alliance and its employees on implementing public health guidelines for staff and patients. Maintains good communication with both the provider staff and management helping to resolve operational issues that impact patient care services. Represents medical providers at leadership and board meetings, and represents leadership to the medical providers. Participates in budget and operational planning, providing input into the decision-making process of the clinic as a member of the leadership team. Provides medical care to assigned panel of patients.

Responsibilities include:

• Consults with AMC medical providers on patient treatment plans;

• Responsible for planning, managing, and monitoring Alliance Medical Center’s clinical performance;

• Responsible for overseeing the medical policies, health care service delivery and quality of patient care;

• Responsible for leading AMC’s Quality Improvement (QI) Program, clinical risk management and infection control programs in concert with agency clinical leaders;

• Responsible for inspiring and role modeling professional clinical practice and leadership;

• Oversees medical provider peer review process;

• Develops and oversees a provider committee to review quality of care. Collaborates with the Nursing Manager to develops and administers the quality assurance and quality improvement program; ensures compliance and rectifies deficits;

• Establishes clinical quality goals and collaborates with clinical team members, QI/QA Director and Nursing Manager, to achieve them. Modifies practices as needed to achieve desired outcomes;

• Provides a process for proper supervision of new clinician staff. Monitors the performance of new providers in the clinic during the introductory period. Audits clinical records for new staff and reports outcomes to Credentialing committee within first three months of employment;

• Coaches providers in effective use of the medical care team model;

• Evaluates, supports, and remediates provider performance.;

• Provides the same clinical services as the other providers with hours determined mutually with CEO;

• Sets productivity standards in collaboration with senior management, in order to ensure financial viability of the health center. Ensures access standards are met individually and collectively by the medical department;

• In collaboration with CFO, monitors and ensures financial viability of medical department;

• Provides regular reports to the Board of Directors on issues affecting the delivery of medical services as well as issues related to the job satisfaction of the provider staff;

• Reports activities and issues related to quality assurance and quality improvement to the board of directors in conjunction with the QA/QI Director;

• Oversees credentialing and privileging processes;

• Supervises dispensary, works as needed with the consulting pharmacist, and manages ongoing development of the formulary;

• Oversees the OB/CPSP program;

• Oversees AMCs School-Based Health Education Curriculum;

• Develops policies for clinic operations with an emphasis on quality of care and efficiency;

• Evaluates, along with the Chief Executive Officer, the prospective medical provider candidates;

• Coordinates with outside organizations that assist in and/or impact the services provided to AMC patients;

• Monitors patient satisfaction survey results; works with Nursing Manager and Director of Clinical Operations to continuously improve patient satisfaction and to address individual patient concerns when they are escalated;

• Serves as AMC’s public health director to ensure patient safety and employee safety in regard to public health emergencies;

• Collaborates with Behavioral Health and Dental Directors on cross-departmental initiatives and to ensure total patient care between departments;

• Responsible for ensuring on-call medical coverage is available at night and on weekends;

• Other duties as assigned.

Supervisory Responsibilities

Supervises all Medical Providers, Senior Health Educator, Dieticians, and the QA/QI Director. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Required Qualifications Education, and Experience:

• Licensed Independent Practitioner (Physician, Board Certified NP), required;

• 5-years clinical experience in Outpatient setting required;

• 3 years Supervisory experience with a team comprised of 5 clinical members or more, required;

• MD/DO Board certified, preferred;

• FQHC experience, preferred;

• Obstetrical and/or Pediatric experience, a plus;

• Bilingual Spanish, preferred.