Description

Allegro, Voted Great Place to Work! At Allegro Senior Living we are committed to being a premier senior living operator, placing people at the center of everything we do. Our pledge to offer the highest quality of service begins with our commitment to finding qualified team members who share our passion for providing an inspiring level of care and service. We cultivate a supportive and flexible working environment that motivates and empowers our team members to meet and exceed our residents expectations. The only thing missing is YOU!

The Assistant Business Office Manager (ABOM) is responsible for supporting the Business Office Manager (BOM) in coordinating and performing office functions.

Areas of Responsibility

• Process and manage resident accounts. Post resident payments daily onto the residents account, prepare deposits (balance cash to posting journal and bank deposits), take deposits to the bank daily, scan and send copies of deposit slips to St. Louis, assess monthly charges and generate statements, and collect all fees.
• Account for move-in, move-out, transfer, charges, and collections. Collect, compute, and enter charges. Send out resident billings. Process refunds and correspondence related to refunds. Charge guest meals, tray service, escort services, additional laundry, and maintenance requests to residents, and enter rate changes and verify accuracy of all charges on residents account.
• Manage and ensure adherence to the on-boarding process by advising management regarding reference checks, background checks, sex offender checks, and drug testing, etc.
• Create and maintain current associate records for verification of completed mandatory training and in-service requirements, ensure training documentation is always survey ready as well as create and maintain associate personnel files.
• Assist Receptionists by answering telephone calls and transferring to proper department, taking messages when necessary.

Qualifications

Required Qualifications

• Must be a minimum of 18 years of age.
• Working knowledge of and comfort with Microsoft Office programs including Word, Excel, and Outlook is required.
• Strong organization/planning, verbal/written, multi-tasking, and time management skills are vital.
• Must have a positive Criminal Background Screening.
• The Community is a drug free workplace.

Preferred Qualifications

• Minimum of one (1) year office-related experience preferred.
• Basic mathematical skills are a plus.