Who is Allegiance Trucks?
Allegiance Trucks operates over 40 locations in 10 states throughout the Northeast and is the fastest growing commercial truck and trailer dealer group in North America. We know our greatest asset is our people, so we are looking for candidates that want to work in a culture that rewards teamwork and excellence. Our team proudly represent the best brands in the business including International, Isuzu, Pierce Fire Apparatus, Wabash, Ford, Hino, Dennis Eagle, Kalmar and JerrDan and many others.
Why Allegiance Trucks?
When joining our team, you will be working alongside the best in the business, helping us make Allegiance Trucks great! We are a veteran friendly organization that provides opportunities for additional training, career growth and advancement as well as a comprehensive benefits package that includes:

• Competitive starting pay
• Excellent health benefits, including:
• Medical, dental, vision
• Flexible Spending Account or Health Savings Account
• Life insurance
• Parental leave
• Paid time off and paid holidays
• 401(k) with Company match
• Encourage and support your continued advancement with additional training

The function of the Contract Administrator of AF&R is to support the sales of new and used Fire apparatus to existing and new customers. The Contract Administrator shall be highly organized, detail oriented and work in a proficient manner. This will be a fast-paced environment.
Reporting and Authority Relationships: The Contract Adminstrator will report to the Allegiance Fire and Rescue Vice President of Sales and Marketing for day-to-day operations. The Contract Adminstrator will report to the President of Allegiance Fire and Rescue in the absence of the Vice President of Sales and Marketing and as deemed necessary by the President for projects of their request.
Duties and Responsibilities:

• Maintain an accurate and up to date customer account list with detailed information. Work is extensively recorded, for following through of sales contracts, contacts and commitments with the use of ZoHo CRM.
• Maintain contact with sales representative to ensure their administrative needs, projects and workflow processes are being met or maintained.
• Prepare necessary proposal documentation that is complete, meets all legal requirements and is properly executed
• Maintain necessary order documentation
• Participate in dealership sales objectives that contribute to dealership profitability
• Work closely with sales representatives and contract administration team
• Follow all instructions (written and verbal) as given by the Vice President of Sales and Marketing of the Company.
• Complete and submit all reports required and requested in a timely manner
• Ensure accuracy and completeness of all required paperwork submitted for quotes, contracts and change order reports
• Follow the proper implementation or normal operating procedures
• All other duties and tasks as assigned

Job Requirements: To perform this job to the level of AF&R expectations, an individual must be able to complete all areas outlined for this position in a satisfactory manner. Listed below are the representatives of the knowledge, skills, and/or abilities necessary to meet the minimum job requirements.

• A minimum of a High School Degree
• Must be able to read and write specifications, proposals, and reports as well as make presentations
• Ability to do routine business math calculations, including computation of sales and quotes
• Must be organized and able to manage time effectively

Skills and Expectations:

• Microsoft Office 365 is a must (Excel, Word, Powerpoint, Outlook)
• Strong typing skills
• High attention to detail
• Above average phone etiquette skills
• Organizational skills
• Strong communication skills
• Ability to handle dynamic situations and flexability
• Ability to use multiple electronic devices
• Positive and even tempered
• Presentable and professional
• Solid active listening skills
• Desire to always be learning
• Quick learner and trainable
• Self-starter
• Ability to work unsupervised

Measures of Performance: The Contract Administrator of AF&R shall be deemed to be performing in an acceptable manner when the following have been accomplished.

• When meeting or exceeding the expectations of sales support functions, contract accuracy and profit detail throughout the lifecycle of a successful customer sales experience.
• All customer interactions are being processed into ZoHo CRM in a timely manner.
• All paperwork is forwarded to the office in an accurate and timely manner.
• Conducts himself/herself in a professional and cooperative manner throughout the year, all the while maintaining a professional appearance.
• Sales Team satisfaction is high, with complaints held to an acceptable minimum as established by the Vice President of Sales & Marketing of the Company.

Working Conditions: The work for this position will be in a climate controlled office environment. The employee should be able to lift 25 lbs. unassisted.
Allegiance Trucks is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Allegiance’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.