• Meets with CalWORKs participants to discuss established objectives.
• Determines EOPS and CARE eligibility according to the state Title V regulations.
• Provides orientation to college staff regarding EOPS, CARE, and CalWORKs programs, services, and policies.
• Makes referrals to counseling, Learning Assistance, Tutorial Center, Job Placement, Children’s Center and other college service areas as appropriate.
• Assists participants with admissions and registration procedures; EOPS and CARE applications; Board of Governor’s (BOG) fee waivers, and financial aid applications, and obtaining vouchers through the department of social services for books and fees.
• Assists EOPS, CARE, and CalWORKs students making the transition from non-credit to credit programs; coordinate with non-credit and matriculation to facilitate a smooth transition for first time credit students.
• Advises students on EOPS, CARE, and CalWORKs eligibility/participation issues; meet with participants to explain written procedures regarding programs.
• Interacts with instructors and staff on behalf of students and prepare and distribute individual progress schedules to evaluate progress and consult with instructors to determine appropriate test levels.
• Identifies, develops, and maintains records of participants; manages EOPS/CARE/CalWorks campus wide book lending program by determining eligibility and tracks and monitors materials to purchase and use.
• Provides data and reports as required for the college and other governmental agencies.
• Assists with budget development and with monitoring expenditures for EOPS, CARE, and CalWORKs programs.
• Acts as liaison for participants with other college services areas and with community services agencies; including coordination of in-service training meetings with the staff from the department of social services in both Santa Barbara and San Luis Obispo counties to promote awareness of EOPS, CalWORKs and CARE programs to potential students.
• Recruits, orients, trains, and supervises EOPS, CARE, and CalWORKs peer advisors; develops and provides monthly training meetings for both main campus and the Lompoc Valley Center; develops work schedules, and provides quarterly evaluations of peer advisor staff.
• Prepares correspondence, flyers, brochures, and notices as necessary; assists in development of outreach on campus, and within the local communities to increase awareness of the EOPS, CARE, and CalWORKs programs and services; coordinates and collaborates with other student services programs to broaden outreach possibilities.
• Develops and conducts workshops for new and potential EOPS, CARE, and CalWORKs students.
• Participates in inter-agency meetings and workshops as required; attends and participates in EOPS, CARE, AND CalWORKs annual conferences to stay current with state regulations governing these programs.
• Participates in monitoring and compliance reviews including progress updates.
• Works with staff to update and develop internal database features and its files as well as trains staff in use of new features and file management.
• Performs related duties as required.

Knowledge of:

• Correct English usage, spelling, grammar, and punctuation;
• Office management techniques and organizational skills;
• Office methods, practices, and equipment;
• Filing systems and word processing;
• Written communications;
• Processes, procedures, and requirements of the college’s EOPS, CARE and CalWORKs programs.

Demonstrate ability to:

• Plan, organize, conduct and supervise group functions and meetings;
• Compile and maintain accurate and complete records;
• Operate a word processor, computer terminal, and file scanner;
• Understand and carry out oral and written directions;
• Work independently, plan and organize work, and establish priorities;
• Develop and maintain cooperative working relationships with those contacted during the course of work;
• Present oral and written reports in a clear and concise manner.