Field Service Technician

Your next destination for a world of new career opportunities is All World Machinery Supply.

Our growth-oriented company operates on six primary values to create maximum results in the workplace: support, transparency, respect, innovation, dependability, and efficiency. Members of our team know that our company values mean more than just providing the best customer experience; they are fundamental to our team's commitments to each other.

All World is an organization that is invested in your success as an employee and a human being. Discover how you can make an impact in the company through a wide arrange of training opportunities and career-pathing to grow your career and achieve your full potential.

Become a part of the All World Family today https://www.allworldmachinery.com/about/career

Overview

We are looking for a motivated Field Service Technician who is responsible for on-site and in-house repairs of customer equipment. The Field Service Technician must be knowledgeable of All World Machinery products, customer equipment, and general service operations. Additionally, the Field Service Technician must ensure that all safety procedures, rules, and guidelines are strictly adhered to. This position is responsible for creating, facilitating, and developing professional working relationships with new and existing customers. We are looking for a driven individual that is seeking to broaden their skills over time with a growing company. We promote a team environment, so you'll work with fellow team members along with other departments throughout our company.

Responsibilities

• Repair and install equipment and machines
• Provide support to fellow staff and customers by answering technical inquiries in a timely matter
• Preserve profitability on all assigned jobs by ensuring work is completed within budget
• Analyze system problems, determine the best solution, and propose the necessary actions to be taken
• Update management periodically while on service calls
• Accurately document all service work and supply management with completed reports
• Abide by safety guidelines and procedures
• Assist with other projects or duties as needed

Qualifications

• High School Diploma or GED equivalent
• 1-2 years of applicable experience
• Comprehensive understanding of the mechanical and/or electrical systems utilized in the Machine Tool Industry or Factory Automation
• Excellent communication, problem solving, and leadership skills
• Above average skills and application of mathematics
• Current state-issued driver's license with clean driving record
• Ability to lift a minimum of fifty pounds
• Industry-specific certifications are not required, but highly recommended

Benefits

• Competitive Market-Based Compensation
• Medical, Dental & Vision Insurance
• Health Advocate Services
• Basic Employee Life & ADD Insurance
• Flexible Spending Accounts
• Health Savings Accounts with Company Contributions
• Voluntary Short-Term & Long-Term Disability Insurance
• Voluntary Life & ADD Insurance
• Voluntary Accident and Critical Illness Insurance
• Voluntary Teledoc, Legal, and LifeLock Services
• 401k Retirement Plans with Company Contributions
• Time Off, Holiday, Bereavement, Jury Duty, Overnight, and Hazard Pay
• Paid Maternity & Paternity Leave
• Gym & Workout Facilities

Equal Opportunity Employer/Veterans/Disabled

Location : Spencerport, NY