Job Summary:The Associate Director of Facilities is responsible for overseeing the maintenance operations within our organization. This role demands strong leadership abilities, technical proficiency in various maintenance tasks, and a dedication to maintaining a safe and functional environment for staff and clients. As the supervisor, you will guide a team, handle multiple projects at once, and act as the go-to expert in maintenance and safety protocols. A trauma-informed approach is essential in this position, acknowledging and addressing the unique needs of our clientele who may be facing trauma, experiencing escalated situations, or dealing with substance-affected behaviors.

Duties/Responsibilities:

• Supervise a small staff of maintenance personnel, providing guidance, training, and support as needed.
• Take responsibility for all maintenance projects, buildings, and programs within the organization.
• Serve as a subject matter expert on maintenance practices, regulations, and safety protocols.
• Act as the agency's OSHA expert, ensuring compliance with all relevant regulations and guidelines.
• Oversee, coordinate, facilitate, and track Safety Committees monthly, ensuring relevant stakeholders' participation and the implementation of necessary safety measures.
• Maintain an up-to-date tracking system for all maintenance requests, ensuring timely resolution and documentation.
• Triage and delegate maintenance requests as appropriate, assigning tasks to team members based on skill level and workload.
• Liaise with the Joint Office of Homeless Services and the City of Portland regarding specific maintenance and structural concerns, advocating for the needs of the organization and ensuring compliance with regulatory standards.
• Perform handyperson/maintenance duties as needed, including plumbing, minor electrical work, minor construction (e.g., repairing drywall, door frames), fence and gate repair, etc.
• Procure mattresses for tiny home villages as needed.
• Assist in project management with team members on complex changes and updates.
• Coordinate and assist in unit and/or room turnovers between participants as needed.

• High school diploma or equivalent; additional vocational training or certification in maintenance-related fields is preferred. Bachelor’s degree in mathematics, engineering, construction management, facilities management, business administration, or occupational health and safety strongly desired.
• Proven experience in maintenance and facilities management, with at least 2 years in a supervisory role.
• Strong leadership skills, with the ability to effectively manage a team and prioritize tasks.

• Thorough knowledge of maintenance practices, safety regulations, and OSHA guidelines.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Proficiency in using maintenance tracking systems and other relevant software.
• Ability to perform physical tasks related to maintenance duties, including lifting, bending, and standing for extended periods.
• Trauma-informed approach to work, with the ability to recognize and respond to the unique needs of clients who may be experiencing trauma, escalated situations, and substance-affected behaviors.
• Valid driver's license and reliable transportation.

This position will report to the Director of Operations and offers the opportunity to make a meaningful impact within our organization by ensuring the safety and functionality of our facilities.

Required Skills/Abilities:

• Required Skills/Abilities:
• Ability to work independently, problem solve, and complete tasks in a timely manner.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to receive feedback.
• Prompt follow-through on all tasks.
• Excellent organizational and time management skills.
• Ability to thrive in a fast-paced environment.
• Proficiency in Microsoft 365, including Word, Excel, Outlook, Teams, and SharePoint.
• Technical writing skills for developing first drafts of SOPs and policies.
• Reliable transportation for site visits.

Additional eligibility requirements:

• Sufficient manual dexterity and physical ability to perform assigned tasks.

• Must be able to pass TB test.
• Must be able to pass a probable cause drug test.

Work environment:

• Working indoors and outdoors in heat and cold | Slippery and uneven walking surfaces | Working near others | Exposure to offensive odors

Physical Requirements:

• Working indoors and outdoors in various weather conditions | Exposure to offensive odors | Physical Requirements: Ability to lift up to 50 lbs. | Bending, stooping, reaching | Sitting or standing for extended periods of time.

Travel required:

• Occasional travel to and from other work sites up to 90% of the time.

Required Competencies

• Accountability – Accountable for measurable, high-quality, timely, and cost-effective results.
• Initiative – Takes prompt action to accomplish tasks and meet goals and objectives.
• Problem Solving/Decision Making – Identifies and analyzes problems weighing the relevance and accuracy of available information. Generates and evaluates alternative solutions and makes effective and timely decisions.
• Quantity/Quality of Work – Pays close attention to detail. Strives to achieve accuracy and consistency in all tasks.
• Quality/Compliance: Achieving a standard of excellence with our work processes and outcomes, honoring company policies and all regulatory requirements.
• Computer Skills – Uses computers, software applications, databases, and automated systems to accomplish work.
• Project Management – Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring, and inspecting costs, work, and contractor performance.
• Writing – Communicating effectively in writing as appropriate for the audience's needs.
• Professional Decorum – Interacts well with funders, contract managers, and ensures the relationship of the organization is always top of mind.

Note: