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All At Home Healthcare
Marlborough, MA | Full Time
$42k-50k (estimate)
0 Months Ago
Scheduling Coordinator
All At Home Healthcare Marlborough, MA
$42k-50k (estimate)
Full Time 0 Months Ago
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All At Home Healthcare is Hiring a Scheduling Coordinator Near Marlborough, MA

Amazing office, meaningful work, great benefits!

Exciting Homecare Agency is looking to hire a caring and compassionate Scheduling Coordinator for our Marlborough office to create and maintain staff schedules, track attendance, monitor lateness and absences, minimize overtime, and provide reports to management related to productive and non-productive hours.

The Scheduling Coordinator is a self-motivated individual who is intuitive, highly organized, patient, compassionate, able to work independently, hard working, team-oriented, and resilient.

Our mission is to offer quality care to our clients, and to provide for them a loving and compassionate environment, attending carefully to their physical, spiritual, and emotional needs.

The primary purpose of the job position is to coordinate the placement of caregivers to clients.

Responsibilities:

  • Maintain a schedule of all services per month.
  • Post and fill open shifts as they occur.
  • Filling home care patient/client needs efficiently and reliably.
  • Assist with the screening of caregivers.
  • Maintain accurate phone and/or email contact lists of current staff, locate employees willing to pick up vacant shifts created by call offs.
  • Communicate with the staff weekly regarding scheduling, availability, attendance, and assignment.
  • Document all covered shifts and vacant shifts in the scheduling system in real-time.
  • Manage telephone calls in a supportive, reassuring manner for patients, families, physicians, and others.
  • Maintain patient confidentiality and privacy with dignity and respect.
  • Develop and implement strategies for staff retention.

Skills:

  • Must be fluent in conversational Spanish
  • Previous scheduler experience is preferred
  • Strong phone customer service skills
  • Proficient computer skills
  • Organizational Skills
  • Patience and the ability to handle pressure and deadlines
  • Ability to remember large quantity information and be able to recall it during scheduling and client management discussions
  • Ability to work and thrive in a fast-paced environment

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 1 year (Required)
  • Homecare Scheduling Coordinator: 1 year (Preferred)

Language:

  • Spanish (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$42k-50k (estimate)

POST DATE

05/11/2023

EXPIRATION DATE

04/28/2024

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The job skills required for Scheduling Coordinator include Scheduling, Customer Service, Organizational Skills, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Scheduling Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Scheduling Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Scheduling Coordinator positions, which can be used as a reference in future career path planning. As a Scheduling Coordinator, it can be promoted into senior positions as a Capacity Planner that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Scheduling Coordinator. You can explore the career advancement for a Scheduling Coordinator below and select your interested title to get hiring information.