Job Summary:
We are seeking a dedicated and friendly individual to join our team as a . As a , you will play a crucial role in providing exceptional hospitality and customer service to our guests. Your primary responsibilities will include assisting with various tasks, ensuring guest satisfaction, and maintaining a positive and welcoming atmosphere.

Duties:
- Greet guests with a warm and friendly demeanor
- Assist guests with inquiries, reservations, and requests
- Provide excellent customer service by addressing guest concerns and resolving issues promptly
- Maintain knowledge of menu items, specials, and promotions
- Take food and beverage orders accurately and efficiently
- Enter orders into the POS system accurately
- Prepare and serve food and beverages in accordance with established standards
- Ensure cleanliness and organization of the dining area, including tables, chairs, and condiment stations
- Assist with setting up and breaking down tables as needed
- Collaborate with team members to ensure smooth operations and guest satisfaction

Qualifications:
- Previous experience in the hospitality or restaurant industry is preferred
- Proficient in using Aloha POS or similar point-of-sale systems
- Excellent phone etiquette skills
- Strong customer service skills with the ability to handle difficult situations professionally
- Knowledge of food service safety regulations
- Ability to work in a fast-paced environment while maintaining attention to detail
- Strong communication skills to effectively interact with guests and team members
- Flexibility to work evenings, weekends, and holidays as required

If you have a passion for providing exceptional guest service in a dynamic environment, we would love to hear from you. Join our team as a today!

Job Type: Part-time

Pay: $15.78 - $19.00 per hour

Shift:

• Morning shift

Weekly day range:

• Every weekend

Ability to Commute:

• Lancaster, PA 17602 (Required)

Work Location: In person