PurposeThe Operations Specialist II is a primarily remote position in the NY Foreclosure Department and is responsible for the review and management of all functions of pre and post-Sale. The Specialist will also correspond with clients and vendors related to all functions within the team, and maintaining up to date information in the firm’s case management system and client systems. Specific Duties & ResponsibilitiesReview files in the Sale milestone for readiness, scheduling and post-sale processing. Coordinate with the Court and Referee to secure Sale date.Review bids, prepare packages, secure publication and handle filings for Notice of SaleEnsure compliance in accordance with State and Firm guidelines. Timely and thoroughly updates case management/client system as files are worked and in regard to status. Responsibility to run SCRA/PACER checks as determined by firm and client requirements. Assist with other duties and special projects as needed and assigned by management. Job RequirementsBachelor’s Degree Preferred Minimum 1-2 years of foreclosure experience; 2 years preferred. Experience with New York Foreclosure preferred Basic knowledge of Microsoft Office (including Microsoft Excel) preferred, prior experience in foreclosure processing client systems preferred, previous law firm or loan processing experience preferred. Ability to type quickly and accurately, and proficiency with technology is a must. General CompetenciesCommunicationsWrites and speaks effectively, using proper communication techniques for the situation; states own opinions clearly and concisely; demonstrates openness and honesty; listens well during meetings and feedback sessions; explains reasoning behind own opinions; ask others for their opinions and feedback; asks questions to ensure understanding; exercises a professional approach with others using all appropriate tools of communication; uses consideration and tact when offering opinions. Able to express ideas and transmit information clearly in writing.Customer ServiceIs dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.DependabilityConscientious, responsible, and reliable with respect to work completion, schedules and deadlines, as well as attendance; demonstrates ability to adjust to changing job requirements and/or volume of work; uses resources, including time, effectively and efficiently; learns and uses technology and equipment to improve productivity.InitiativeIdentifies what needs to be done and takes action; keeps current with new work methods, skills, and technologies related to job/profess; willingly accepts additional assignments; takes appropriate action in face of obstacles; takes ownership for self-development and learning.Integrity and EthicsDemonstrates commitment to Bluegreen/Division/Department vision, mission and core values; participates in Bluegreen/Division/Department initiatives; takes action consistent with core values even when others don’t; follows company/division/department policies, standards and procedures; follows through on commitments and agreements; holds self accountable for mistakes.Interpersonal SkillsDevelops and fosters professional relationships; builds rapport with others; approaches others about sensitive issues in non-threatening ways; listens to and acknowledges other ideas and concerns, even when holding a different opinion; regulates own emotions, thoughts and feelings. Is open to giving and receiving feedback.Job KnowledgeDemonstrates knowledge of techniques, skills, equipment, procedures and materials applicable to their position. Applies knowledge to identify issues and internal problems; works to develop additional technical knowledge and skills.Quality of WorkMaintains high standards despite pressing deadlines; does work right the first time; corrects own errors; regularly produces accurate, thorough, professional work relative to the position.Quantity of WorkProduces an appropriate quantity of work; does not get bogged down in unnecessary detail; able to manage multiple projects; able to determine project urgency in a meaningful and practical way; organizes and schedules people and or tasks.