Position: Customer Service Router

Pay: $18/hr

Schedule: Mon-Fri 7:30am-4pm

Review and process new orders throughout the day based on start ship dates and delivery dates

Receive orders on various systems and acknowledge, export, and import into the Warehouse Management software for processing

Routing orders when necessary

Track shipments until shipped

Prepare all shipment documentation (BOLs/packing slips)

Process new customer requests based on ongoing projects

Perform data entry for various job tasks

Ensure that all orders are being handled in a time sensitive manner

Review vendor routing guides ensure that outbound shipments are compliant and devoid of chargeback issues

Review and maintain email correspondence, responding to inquiries in a timely manner with clients, vendors and carriers, acknowledging email receipt and researching open issues as needed; maintain positive customer relationships

Knowledgeable in Microsoft office programs

Schedule request delivery and pick up appointments

Maintain closing orders and confirming receipts in a timely manner

Perform other duties as required by management

Take initiative to solve a problem before involving management

Continuously perform all required tasks in a safe manner, adhering to all established safety rules, procedures, and company policies

Apply on-line Now